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- Tasks: Assist customers with inquiries, sales, and problem-solving in a dynamic team environment.
- Company: Kooltech, a diverse and inclusive workplace committed to equal opportunities.
- Benefits: Enjoy 33 days holiday, a bonus scheme, and discounts at hundreds of retailers.
- Other info: Opportunity for career growth in a supportive and busy environment.
- Why this job: Join a vibrant team and develop your skills while making a real difference.
- Qualifications: Strong communication skills and proficiency in MS Office; experience with ERP systems is a plus.
The predicted salary is between 24000 - 36000 £ per year.
Location: Strathaird, 12 Mossland Rd, Hillington Park, Glasgow G52 4XZ
Reporting to: Branch Manager
Benefits: Bonus scheme, 33 days holiday (including bank holidays), with additional days for long service. Company pension, cycle to work scheme, on-site parking, employee discounts scheme - additional discounts across 100's of retailers.
Responsibilities of the Internal Sales Advisor
- Handle a multitude of different customer inquiries both over the telephone and face to face at the trade desk. These could be sales enquiries, processing quotations, planning deliveries, answering product related questions, up selling and helping customers solve problems.
- Maintain a high level of professionalism and customer service at all times.
- Work as part of a branch team and help in the warehouse, which could include picking orders, receiving supplier deliveries and operating the fork-lift truck.
- Be a strong communicator and enjoy working in a busy environment with a varied range of tasks.
It is expected that this person is proficient in the use of MS Office (Word & Excel) and has experience of using ERP systems.
Kooltech encourage and welcome diverse applications. We are committed to equal employment opportunity regardless of ethnicity, colour, race, religion, national origin, sex, gender identity, sexual orientation, age, citizenship, marital status, disability or any other characteristic that makes you unique.
If you have a disability or special need that requires support or adjustments to working or interview arrangements, please let us know.
On occasion we need to close advertisements earlier than expected, we therefore strongly encourage you to make your application promptly to avoid disappointment.
internal sales advisor in Glasgow employer: Kooltech Ltd
Contact Detail:
Kooltech Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land internal sales advisor in Glasgow
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Kooltech. Understand their values, products, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how you can highlight your communication skills and problem-solving abilities, which are key for the Internal Sales Advisor role.
✨Tip Number 3
Dress the part! Even if the company has a casual dress code, showing up looking professional can make a great first impression. It shows you respect the opportunity and are serious about landing the job.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you fresh in their minds and shows your enthusiasm for the position. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace internal sales advisor in Glasgow
Some tips for your application 🫡
Show Off Your Communication Skills: As an Internal Sales Advisor, strong communication is key! Make sure your application highlights your ability to handle customer inquiries effectively. Use clear and concise language to demonstrate your professionalism.
Tailor Your CV and Cover Letter: Don’t just send a generic CV! Tailor your application to reflect the specific responsibilities mentioned in the job description. Mention your experience with sales inquiries and problem-solving to show us you’re the right fit.
Highlight Your Team Spirit: We love team players! In your application, share examples of how you've worked well in a team environment. This will show us that you can thrive in our busy branch setting and contribute positively to our team.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s quick and easy, and it ensures your application goes straight to us. Don’t miss out on this opportunity!
How to prepare for a job interview at Kooltech Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Internal Sales Advisor. Familiarise yourself with handling customer inquiries, processing quotations, and the importance of professionalism in customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a strong communicator, it's essential to demonstrate this during your interview. Practice articulating your thoughts clearly and concisely. You might even want to prepare examples of how you've successfully handled customer inquiries or resolved issues in the past. This will highlight your ability to thrive in a busy environment.
✨Be Ready for Teamwork Questions
Since you'll be working as part of a branch team, expect questions about teamwork. Think of specific instances where you've collaborated with others to achieve a goal. This will show that you can contribute positively to the team dynamic and adapt to various tasks, including helping in the warehouse.
✨Brush Up on Your Tech Skills
Proficiency in MS Office and ERP systems is crucial for this role. Before the interview, ensure you're comfortable discussing your experience with these tools. You could even mention any relevant projects or tasks where you've used them effectively, which will demonstrate your readiness for the job.