At a Glance
- Tasks: Implement ServiceNow solutions for diverse clients while collaborating with cross-functional teams.
- Company: Join Konversational, a boutique consultancy focused on enhancing customer experience through digital transformation.
- Benefits: Enjoy flexible working in Dublin or London, with opportunities for travel and professional growth.
- Why this job: Be part of an exciting team culture that values learning, collaboration, and making a real impact.
- Qualifications: Bachelor's degree in Computer Science or related field; programming experience in JavaScript, CSS, and HTML required.
- Other info: Direct applicants only; no visa sponsorship available.
The predicted salary is between 28800 - 48000 £ per year.
Successful business in the digital economy is not about an idea any longer. Implementation of the idea, crisp processes, seamless workflows that make customer experiences – these are the cornerstone of commercial success for any business today.
As a ServiceNow Junior Technical Consultant with Konversational, you will be hands-on working in a consulting environment with the responsibility for implementing ServiceNow for a range of customers. Konversational is a boutique consultancy which delivers a new level of customer experience expertise that helps brands accelerate their digital transformation, through the ServiceNow platform.
Why work with us? We work hard but try not to take ourselves too seriously. We are passionate about customer experience, we have high expectations, and it’s an incredibly exciting time to join our team as we scale.
About you:
- You can demonstrate a hunger for being inquisitive and a desire to improve your knowledge.
- You are agile enough to adapt to the rapid growth and change of our business.
- You have a high sense of responsibility and autonomy.
- You always look for the bigger picture when trying to resolve problems.
- You maintain high standards and see feedback or failure as motivation to learn and grow.
- You are looking for a blended role involving development and client-facing consulting.
- You love to work in the team to foster knowledge sharing and collaboration.
- You can be based in Dublin or London, with flexibility to travel to customers, with the right to live and work in Ireland or UK (no visa sponsorship).
You’ll be doing things like:
- Building extensive technical product expertise on the suite of ServiceNow solutions and capabilities.
- Develop best practice designs and solutions to meet technical requirements of projects and become a trusted advisor on how to apply these to meet business needs.
- Setup, develop, configure, test and manage all technical assets such as APIs, integrations and widgets according to the scope and timelines of the customers project plan and program requirements.
- Work with architects and cross functional teams such as Pre-Sales, Sales and Customer success to create and enhance features for our customers conducive to driving usage, adoption and value for customer needs.
- Maintain a high level of customer response and satisfaction, increase reference ability and look to strengthen the relationship between the customer and Konversational at all times.
You are the person we are looking for if you have:
- Bachelor’s degree in Computer Science or related technical field (2:1 or higher).
- Experience programming/scripting in JavaScript (Angular, Node), CSS, HTML.
- Experience managing and advocating for customer issues or needs.
- Excellent problem-solving skills and ability to rapidly learn new technologies and tool sets.
- Excellent verbal and written communication skills for both business and technical presentations.
Life at Konversational: We are a rapidly scaling boutique consultancy and offer the chance to work alongside top tier colleagues, along with opportunities to push your own limit. Most importantly, we treat our people equally, fairly and give them the freedom and autonomy to make an impact at work and ultimately to brands across the globe as we build the future together.
ServiceNow Junior Technical Consultant employer: Konversational - The ServiceNow Customer Workflow Experts
Contact Detail:
Konversational - The ServiceNow Customer Workflow Experts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Junior Technical Consultant
✨Tip Number 1
Familiarise yourself with the ServiceNow platform and its capabilities. Understanding the specific features and functionalities of ServiceNow will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Konversational on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial during your discussions.
✨Tip Number 3
Prepare to discuss real-world scenarios where you've demonstrated problem-solving skills or technical expertise. Being able to share specific examples will showcase your ability to adapt and learn quickly, which is crucial for this role.
✨Tip Number 4
Stay updated on the latest trends in digital transformation and customer experience. Showing that you are knowledgeable about industry developments can set you apart as a candidate who is proactive and engaged.
We think you need these skills to ace ServiceNow Junior Technical Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of a ServiceNow Junior Technical Consultant. Emphasise your programming knowledge in JavaScript, CSS, and HTML, as well as any consulting or customer-facing experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work at Konversational and how your background makes you a great fit for their team.
Showcase Problem-Solving Skills: In your application, provide examples of how you've tackled challenges in previous roles. Highlight your ability to learn quickly and adapt to new technologies, as this is crucial for the position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Konversational - The ServiceNow Customer Workflow Experts
✨Show Your Technical Skills
Be prepared to discuss your experience with JavaScript, CSS, and HTML. Bring examples of projects you've worked on that demonstrate your programming skills, especially any relevant to ServiceNow.
✨Demonstrate Problem-Solving Abilities
Expect questions that assess your problem-solving skills. Prepare to share specific instances where you identified a problem, the steps you took to resolve it, and the outcome.
✨Highlight Your Customer Experience Focus
Since the role involves client-facing consulting, be ready to talk about how you've managed customer relationships in the past. Share examples of how you ensured customer satisfaction and addressed their needs.
✨Emphasise Adaptability and Learning
The company values agility and a desire to learn. Be sure to convey your enthusiasm for continuous improvement and how you've adapted to changes in previous roles or projects.