ServiceNow Junior Technical Consultant

ServiceNow Junior Technical Consultant

Full-Time 28800 - 48000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Implement ServiceNow solutions for diverse clients while collaborating with cross-functional teams.
  • Company: Join Konversational, a boutique consultancy focused on enhancing customer experience through digital transformation.
  • Benefits: Enjoy flexible working in Dublin or London, with opportunities for travel and professional growth.
  • Why this job: Be part of an exciting team culture that values learning, collaboration, and making a real impact.
  • Qualifications: Bachelor’s degree in Computer Science or related field; programming experience in JavaScript, CSS, and HTML required.
  • Other info: Direct applicants only; no visa sponsorship available.

The predicted salary is between 28800 - 48000 £ per year.

Successful business in the digital economy is not about an idea any longer. Implementation of the idea, crisp processes, seamless workflows that make customer experiences – these are the cornerstone of commercial success for any business today. As a ServiceNow Junior Technical Consultant with Konversational, you will be hands-on working in a consulting environment with the responsibility for implementing ServiceNow for a range of customers. Konversational is a boutique consultancy which delivers a new level of customer experience expertise that helps brands accelerate their digital transformation, through the ServiceNow platform.

Why work with us? We work hard but try not to take ourselves too seriously. We are passionate about customer experience, we have high expectations, and it’s an incredibly exciting time to join our team as we scale. Excited? You should be…

About you:

  • You can demonstrate a hunger for being inquisitive and a desire to improve your knowledge.
  • You are agile enough to adapt to the rapid growth and change of our business.
  • You have a high sense of responsibility and autonomy.
  • You always look for the bigger picture when trying to resolve problems.
  • You maintain high standards and see feedback or failure as motivation to learn and grow.
  • You are looking for a blended role involving development and client-facing consulting.
  • You love to work in the team to foster knowledge sharing and collaboration.
  • You can be based in Dublin or London, with flexibility to travel to customers, with the right to live and work in Ireland or UK (no visa sponsorship).

You’ll be doing things like:

  • Building extensive technical product expertise on the suite of ServiceNow solutions and capabilities.
  • Develop best practice designs and solutions to meet technical requirements of projects and become a trusted advisor on how to apply these to meet business needs.
  • Setup, develop, configure, test and manage all technical assets such as APIs, integrations and widgets according to the scope and timelines of the customers project plan and program requirements.
  • Work with architects and cross functional teams such as Pre-Sales, Sales and Customer success to create and enhance features for our customers conducive to driving usage, adoption and value for customer needs.
  • Maintain a high level of customer response and satisfaction, increase reference ability and look to strengthen the relationship between the customer and Konversational at all times.

You are the person we are looking for if you have:

  • Bachelor’s degree in Computer Science or related technical field (2:1 or higher).
  • Experience programming/scripting in JavaScript (Angular, Node), CSS, HTML.
  • Experience managing and advocating for customer issues or needs.
  • Excellent problem-solving skills and ability to rapidly learn new technologies and tool sets.
  • Excellent verbal and written communication skills for both business and technical presentations.

Life at Konversational: We are a rapidly scaling boutique consultancy and offer the chance to work alongside top tier colleagues, along with opportunities to push your own limit. Most importantly, we treat our people equally, fairly and give them the freedom and autonomy to make an impact at work and ultimately to brands across the globe as we build the future together.

ServiceNow Junior Technical Consultant employer: Konversational - The ServiceNow Customer Workflow Experts

At Konversational, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values collaboration and innovation. Our team members enjoy the flexibility of working in either Dublin or London, with ample opportunities for professional growth and development as we scale our boutique consultancy. With a strong focus on customer experience and a commitment to treating our employees fairly, we empower you to make a meaningful impact while enjoying a supportive environment that encourages learning and creativity.
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Contact Detail:

Konversational - The ServiceNow Customer Workflow Experts Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land ServiceNow Junior Technical Consultant

✨Tip Number 1

Familiarise yourself with the ServiceNow platform and its capabilities. Understanding the specific features and functionalities will not only help you in interviews but also demonstrate your genuine interest in the role.

✨Tip Number 2

Network with current or former employees of Konversational on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your discussions.

✨Tip Number 3

Prepare to discuss real-world scenarios where you've applied your problem-solving skills. Be ready to share examples that highlight your ability to adapt and learn quickly, as these traits are highly valued in a consulting environment.

✨Tip Number 4

Showcase your communication skills by practising how to explain technical concepts in simple terms. This is crucial for a client-facing role, and being able to convey complex ideas clearly will set you apart from other candidates.

We think you need these skills to ace ServiceNow Junior Technical Consultant

JavaScript Programming
CSS Proficiency
HTML Knowledge
API Development
Integration Management
Technical Configuration
Problem-Solving Skills
Customer Relationship Management
Communication Skills
Team Collaboration
Adaptability to Change
Technical Documentation
Consulting Skills
Attention to Detail
Learning Agility

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of a ServiceNow Junior Technical Consultant. Emphasise your programming knowledge in JavaScript, CSS, and HTML, as well as any consulting experience.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your eagerness to learn and adapt, and how your background fits the requirements outlined in the job description.

Showcase Problem-Solving Skills: In your application, provide examples of how you've tackled challenges in previous roles. Highlight your ability to learn new technologies quickly and how you’ve used this skill to benefit past projects or teams.

Highlight Team Collaboration: Since the role involves working closely with cross-functional teams, include examples of successful teamwork in your application. Discuss how you foster knowledge sharing and collaboration in your previous experiences.

How to prepare for a job interview at Konversational - The ServiceNow Customer Workflow Experts

✨Show Your Technical Skills

Be prepared to discuss your experience with JavaScript, CSS, and HTML. Bring examples of projects you've worked on that demonstrate your programming skills, especially any relevant to ServiceNow.

✨Demonstrate Problem-Solving Abilities

Prepare to share specific instances where you've tackled complex problems. Highlight your thought process and how you arrived at solutions, as this role requires excellent problem-solving skills.

✨Emphasise Communication Skills

Since the role involves client-facing consulting, practice articulating technical concepts in a way that's easy for non-technical stakeholders to understand. This will showcase your ability to bridge the gap between technical and business needs.

✨Exhibit a Growth Mindset

Express your eagerness to learn and adapt. Share examples of how you've responded to feedback or failure in the past, and how these experiences have motivated you to improve and grow professionally.

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