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- Tasks: Implement ServiceNow solutions for diverse clients while enhancing customer experiences.
- Company: Join Konversational, a boutique consultancy focused on digital transformation and customer experience.
- Benefits: Enjoy flexible working in Dublin or London, with opportunities for travel and professional growth.
- Why this job: Be part of an exciting team culture that values collaboration, learning, and innovation.
- Qualifications: Bachelor’s degree in Computer Science; experience in JavaScript, CSS, and HTML required.
- Other info: Direct applicants only; no visa sponsorship available.
The predicted salary is between 28800 - 43200 £ per year.
Successful business in the digital economy is not about an idea any longer. Implementation of the idea, crisp processes, seamless workflows that make customer experiences – these are the cornerstone of commercial success for any business today.
As a ServiceNow Junior Technical Consultant with Konversational, you will be hands-on working in a consulting environment with the responsibility for implementing ServiceNow for a range of customers. Konversational is a boutique consultancy which delivers a new level of customer experience expertise that helps brands accelerate their digital transformation, through the ServiceNow platform.
Why work with us? We work hard but try not to take ourselves too seriously. We are passionate about customer experience, we have high expectations, and it’s an incredibly exciting time to join our team as we scale.
About you:
- You can demonstrate a hunger for being inquisitive and a desire to improve your knowledge.
- You are agile enough to adapt to the rapid growth and change of our business.
- You have a high sense of responsibility and autonomy.
- You always look for the bigger picture when trying to resolve problems.
- You maintain high standards and see feedback or failure as motivation to learn and grow.
- You are looking for a blended role involving development and client-facing consulting.
- You love to work in the team to foster knowledge sharing and collaboration.
- You can be based in Dublin or London, with flexibility to travel to customers, with the right to live and work in Ireland or UK (no visa sponsorship).
You’ll be doing things like:
- Building extensive technical product expertise on the suite of ServiceNow solutions and capabilities.
- Develop best practice designs and solutions to meet technical requirements of projects and become a trusted advisor on how to apply these to meet business needs.
- Setup, develop, configure, test and manage all technical assets such as APIs, integrations and widgets according to the scope and timelines of the customers project plan and program requirements.
- Work with architects and cross functional teams such as Pre-Sales, Sales and Customer success to create and enhance features for our customers conducive to driving usage, adoption and value for customer needs.
- Maintain a high level of customer response and satisfaction, increase reference ability and look to strengthen the relationship between the customer and Konversational at all times.
You are the person we are looking for if you have:
- Bachelor’s degree in Computer Science or related technical field (2:1 or higher).
- Experience programming/scripting in JavaScript (Angular, Node), CSS, HTML.
- Experience managing and advocating for customer issues or needs.
- Excellent problem-solving skills and ability to rapidly learn new technologies and tool sets.
- Excellent verbal and written communication skills for both business and technical presentations.
Life at Konversational: We are a rapidly scaling boutique consultancy and offer the chance to work alongside top tier colleagues, along with opportunities to push your own limit. Most importantly, we treat our people equally, fairly and give them the freedom and autonomy to make an impact at work and ultimately to brands across the globe as we build the future together.
ServiceNow Junior Technical Consultant employer: Konversational - The ServiceNow Customer Workflow Experts
Contact Detail:
Konversational - The ServiceNow Customer Workflow Experts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Junior Technical Consultant
✨Tip Number 1
Familiarise yourself with the ServiceNow platform and its capabilities. Understanding the core functionalities and how they can be applied to enhance customer experiences will give you a significant edge during interviews.
✨Tip Number 2
Showcase your problem-solving skills by preparing examples of past experiences where you've successfully tackled technical challenges. This will demonstrate your ability to think critically and adapt in a fast-paced environment.
✨Tip Number 3
Network with current or former employees of Konversational on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 4
Prepare to discuss your experience with JavaScript, CSS, and HTML in detail. Being able to articulate your technical skills and how they relate to the role will help you stand out as a candidate who is ready to contribute from day one.
We think you need these skills to ace ServiceNow Junior Technical Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of a ServiceNow Junior Technical Consultant. Emphasise your programming knowledge in JavaScript, CSS, and HTML, as well as any consulting experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your eagerness to learn and adapt, and how your background makes you a great fit for the consultancy environment at Konversational.
Showcase Problem-Solving Skills: In your application, provide examples of how you've tackled challenges in previous roles or projects. Highlight your ability to learn quickly and adapt to new technologies, which is crucial for this position.
Highlight Team Collaboration: Since the role involves working closely with cross-functional teams, mention any experiences where you've successfully collaborated with others. This could include teamwork in academic projects or previous job roles.
How to prepare for a job interview at Konversational - The ServiceNow Customer Workflow Experts
✨Show Your Inquisitive Nature
Demonstrate your curiosity during the interview. Ask insightful questions about the role and the company, showcasing your eagerness to learn and grow within the ServiceNow environment.
✨Highlight Your Technical Skills
Be prepared to discuss your experience with JavaScript, CSS, and HTML. Share specific examples of projects where you applied these skills, as this will show your technical expertise and problem-solving abilities.
✨Emphasise Team Collaboration
Since the role involves working closely with cross-functional teams, share experiences that highlight your ability to collaborate effectively. Discuss how you’ve contributed to team success and fostered knowledge sharing in previous roles.
✨Demonstrate Customer Focus
Talk about your approach to understanding and advocating for customer needs. Provide examples of how you've managed customer issues or improved customer satisfaction in past experiences, as this aligns with the company's emphasis on customer experience.
