At a Glance
- Tasks: Deliver friendly service and help customers find their perfect fit at Wrangler.
- Company: Join Kontoor Brands, home to iconic denim brands like Wrangler and Lee.
- Benefits: Enjoy discounts, flexible Fridays, and tuition reimbursement for your growth.
- Other info: Join a diverse team that values authenticity and collaboration.
- Why this job: Be part of a heritage brand and make a real impact in customer experiences.
- Qualifications: No prior experience needed, just a passion for fashion and great customer service.
The predicted salary is between 18900 - 23100 £ per year.
Who We Are
Kontoor Brands is a portfolio of three of the world’s most iconic lifestyle, outdoor and workwear brands: Wrangler®, Lee® and Helly Hansen®.
Kontoor Brands is a purpose-led organization focused on leveraging its global platform, strategic sourcing model and best-in-class supply chain to drive brand growth and deliver long- term value for its stakeholders.
Job Posting
- YOUR MISSION
- Deliver friendly, confident and personalised service from the first hello to the final purchase.
- Represent Wrangler with authenticity, optimism and pride in our denim heritage and quality.
- Use curiosity and product knowledge to recommend the right fit, style and complete look.
- Contribute to an inclusive team culture and take pride in the success of the whole store.
- WHAT YOU WILL OWN
- Welcome customers proactively, ask natural questions and listen carefully to understand their needs.
- Use fit, fabric, wash and product knowledge to recommend jeans, outfits and complementary items.
- Create genuine customer relationships that build trust, loyalty and repeat visits.
- Contribute to individual and team sales, conversion, productivity and service goals.
- Keep the sales floor, fitting rooms and cash desk clean, organised and inviting.
- Replenish products quickly, maintain size availability and communicate stock opportunities.
- Process purchases, returns and exchanges accurately and in line with procedures.
- Support deliveries, stockroom organisation, transfers, stock counts and inventory routines.
- Follow visual merchandising guidance and maintain strong seasonal displays.
- Stay informed about products, campaigns, promotions and Wrangler stories.
- Follow health and safety, security, loss-prevention and data-handling procedures.
- Support colleagues during busy periods and take ownership of assigned tasks.
- YOUR MISSION
- Deliver friendly, confident and personalised service from the first hello to the final purchase.
- Represent Wrangler with authenticity, optimism and pride in our denim heritage and quality.
- Use curiosity and product knowledge to recommend the right fit, style and complete look.
- Contribute to an inclusive team culture and take pride in the success of the whole store.
- WHAT YOU WILL OWN
- Welcome customers proactively, ask natural questions and listen carefully to understand their needs.
- Use fit, fabric, wash and product knowledge to recommend jeans, outfits and complementary items.
- Create genuine customer relationships that build trust, loyalty and repeat visits.
- Contribute to individual and team sales, conversion, productivity and service goals.
- Keep the sales floor, fitting rooms and cash desk clean, organised and inviting.
- Replenish products quickly, maintain size availability and communicate stock opportunities.
- Process purchases, returns and exchanges accurately and in line with procedures.
- Support deliveries, stockroom organisation, transfers, stock counts and inventory routines.
- Follow visual merchandising guidance and maintain strong seasonal displays.
- Stay informed about products, campaigns, promotions and Wrangler stories.
- Follow health and safety, security, loss-prevention and data-handling procedures.
- Support colleagues during busy periods and take ownership of assigned tasks.
Why Kontoor Brands?
At Kontoor, we offer a comprehensive benefit package to fit your lifestyle.
Our benefits are crafted with the same care as our products.
When our employees are healthy, secure, and well, they bring their best selves to work.
Kontoor Brands supports you with a competitive benefits program that provides choice and flexibility to meet your and your family’s needs – now and in the future.
We offer resources to support your physical, emotional, social, and financial wellbeing, plus benefits like discounts on our apparel.
Kontoor Brands also provides four weeks of Paid Parental Leave to eligible employees who are new parents, Flexible Fridays, and Tuition Reimbursement.
We are proud to offer a workplace culture centered on equitable opportunities and a sense of belonging for all team members.
Here we have a global workforce of high-performing teams that both unlocks our individual uniqueness and harnesses our collaborative talents.
Working for Wrangler means being part of a heritage brand that has delivered authentic denim since 1947.
The story of Wrangler is the story of denim, and how jeans made the leap from work wear to everyday wear.
A story of dedication, authenticity, practicality, belief, innovation, and good hard work.
Joining Wrangler means being able to hold this story in your hands and contribute to building the future of our brand.
We stay true to our DNA and build on our expertise and today we are the leading everyday performance denim brand.
- discounts on our apparel
- four weeks of Paid Parental Leave to eligible employees who are new parents
- Flexible Fridays
- Tuition Reimbursement
Sales Associate in Ashford employer: Kontoor Brands, Inc.
Kontoor Brands, Inc. offers a dynamic work environment in Ashford, where you can thrive as a Store Floor Leader & Brand Champion. With a strong emphasis on employee development and a culture that values teamwork and customer service, you'll have the opportunity to grow your retail leadership skills while being part of a globally recognised brand. Enjoy competitive benefits and the chance to make a meaningful impact in a supportive atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Associate in Ashford
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Kontoor Brands, Inc., so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Kontoor Brands, Inc.!
We think you need these skills to ace Sales Associate in Ashford
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Kontoor Brands, Inc., customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Kontoor Brands, Inc. and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Kontoor Brands, Inc. that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Kontoor Brands, Inc.
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
