At a Glance
- Tasks: Lead the team, drive sales, and create an inclusive store culture.
- Company: Join Kontoor Brands, home to iconic denim brands like Wrangler and Lee.
- Benefits: Enjoy employee discounts, flexible hours, and career development opportunities.
- Other info: Dynamic work environment with opportunities for growth and collaboration.
- Why this job: Be part of a heritage brand and make a real impact in retail.
- Qualifications: Experience in retail management and a passion for customer service.
The predicted salary is between 24750 - 30250 £ per year.
Who
Are: Kontoor Brands is a portfolio of three of the world’s most iconic lifestyle, outdoor and workwear brands: Wrangler®, Lee® and Helly Hansen®.
Kontoor Brands is a purpose-led organization focused on leveraging its global platform, strategic sourcing model and best-in-class supply chain to drive brand growth and deliver long- term value for its stakeholders.
- Job Posting
- Your Mission
- Bring Wrangler to life through confident leadership, product passion and consistent brand standards.
- Support the Store Manager in translating priorities into clear daily actions and measurable results.
- Create an inclusive team culture where people feel accountable, recognised and motivated to grow.
- Lead from the floor, staying close to customers, colleagues and commercial opportunities.
- What You Will Own
- Drive sales, conversion, average transaction value, productivity and profitability through active floor leadership.
- Coach colleagues through observation, regular feedback, clear goals and practical development plans.
- Act as Manager on Duty and own people, service, operations and security when the Store Manager is absent.
- Role-model confident customer service and resolve escalated situations fairly and professionally.
- Support recruitment, onboarding, probation reviews, performance conversations and succession planning.
- Help align rotas, breaks and floor coverage with customer flow and business needs.
- Oversee deliveries, replenishment, stock accuracy, cash controls and store administration.
- Key holder responsibilities.
- Execute visual merchandising, seasonal launches and promotional activity with pace and attention to detail.
- Maintain strong health and safety, security, loss-prevention and compliance standards.
- Use reporting, customer feedback and competitor insights to identify actions that improve performance.
What You Bring
- Experience as an Assistant Store Manager or established Store Supervisor in fashion, lifestyle or branded retail.
- A proven ability to motivate others and build capability.
- Commercial confidence with sales reports, KPIs, stock and productivity.
- Excellent communication, organisation and decision-making skills.
- A hands-on, customer-focused leadership style.
- Digital confidence with retail systems and reporting tools.
- Flexibility to support weekends, peak periods and occasional travel.
- Fluent English, any other language is a plus.
- How You Work
Visible leadership: Be present, approachable and ready to step in.
Commercial curiosity: Look beyond the numbers and identify the action that will matter.
Talent mindset: Recognise potential and help colleagues progress.
Ownership: Take responsibility, follow through and protect standards.
Why Wrangler?
- Join a globally recognized denim brand with authentic heritage dating back to 1947.
- Join a dynamic Wrangler team where Retail is at the heart of our European growth.
- Employee discount on Wrangler & Helly Hansen products.
- Practical training, coaching and career development opportunities.
- An inclusive, collaborative culture where individuality and ideas are valued.
- Opportunities to grow within a global retail organization.
Why Kontoor Brands?
At Kontoor, we offer a comprehensive benefit package to fit your lifestyle.
Our benefits are crafted with the same care as our products.
When our employees are healthy, secure, and well, they bring their best selves to work.
Kontoor Brands supports you with a competitive benefits program that provides choice and flexibility to meet your and your family’s needs – now and in the future.
We offer resources to support your physical, emotional, social, and financial wellbeing, plus benefits like discounts on our apparel.
Kontoor Brands also provides four weeks of Paid Parental Leave to eligible employees who are new parents, Flexible Fridays, and Tuition Reimbursement.
We are proud to offer a workplace culture centered on equitable opportunities and a sense of belonging for all team members.
Here we have a global workforce of high-performing teams that both unlocks our individual uniqueness and harnesses our collaborative talents.
Working for Wrangler means being part of a heritage brand that has delivered authentic denim since 1947.
The story of Wrangler is the story of denim, and how jeans made the leap from work wear to everyday wear.
A story of dedication, authenticity, practicality, belief, innovation, and good hard work.
Joining Wrangler means being able to hold this story in your hands and contribute to building the future of our brand.
We stay true to our DNA and build on our expertise and today we are the leading everyday performance denim brand.
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Assistant Store Manager in Ashford employer: Kontoor Brands, Inc.
Kontoor Brands is an exceptional employer, offering a vibrant work culture that values individuality and collaboration. As an Assistant Store Manager at Wrangler, you will benefit from comprehensive training and career development opportunities, alongside a competitive benefits package that includes employee discounts and flexible working arrangements. Join a globally recognised brand with a rich heritage, where your contributions will help shape the future of denim and foster a sense of belonging within a diverse team.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager in Ashford
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Kontoor Brands, Inc., so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Kontoor Brands, Inc.!
We think you need these skills to ace Assistant Store Manager in Ashford
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Kontoor Brands, Inc., customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Kontoor Brands, Inc. and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Kontoor Brands, Inc. that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Kontoor Brands, Inc.
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
