At a Glance
- Tasks: Animate the campus and deliver a five-star customer experience.
- Company: Join BrainStation, a global leader in digital skills training.
- Benefits: Flexible hours, dynamic environment, and opportunities for personal growth.
- Other info: Perfect for those passionate about lifelong learning and event execution.
- Why this job: Be part of an exciting community and make a real impact on students' experiences.
- Qualifications: Customer service flair, strong organisational skills, and a positive attitude.
The predicted salary is between 12000 - 18000 £ per year.
The Campus Coordinator is a dynamic role centered around animating the BrainStation campus and demonstrating operational excellence. You will be a key player in delivering a five-star customer experience to every person who comes to our campus. You will engage in creating word of mouth excitement and building brand awareness in the local community. This will involve sharing everything we offer at our campus, from workshops and events, to courses in data, design, development, marketing, product and business.
Responsibilities
- Customer service and front desk support
- Opening and closing duties for facility
- Maintain facility cleanliness through building walkthroughs and checklists reporting
- Set up and management of audio/visual equipment (projectors, microphones, tv’s)
- Event execution including setup, teardown, catering and other operational requirements as needed
- Set up and clean up of all food, beverage and hospitality service for courses, workshops and events
- Preparing and packaging student Welcome Boxes
- Continuously contribute to maintaining an exceptional student and/or guest experience
- Any other duties as required to ensure day to day facility efficiency
Requirements
- A flair for customer service and a dedication to excellence
- Ability to adapt in a fast paced environment and be proficient in self directed work
- Strong attention to detail and organizational skills
- A team player mindset with a ‘can-do’ attitude and a willingness to follow through and accomplish any required task with enthusiasm and a positive energy
- A committed attitude to making the student experience, customer experience and event experience at BrainStation a 5 star experience
- Thorough understanding of our product offerings and the ability to speak to each of them confidently
- A flexible schedule with evening and weekend availability
- Previous experience in event execution an asset
- Experience in hospitality or the food and beverage industry an asset
BrainStation is committed to maintaining a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status will receive consideration for employment. If you have any accessibility requirements or concerns regarding the hiring process or employment with us, please notify us so we can provide suitable accommodation. While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted.
Campus Coordinator in London employer: Konrad
At BrainStation, we pride ourselves on fostering a vibrant and inclusive work culture that prioritises employee growth and development. As a Campus Coordinator in London, you will not only play a pivotal role in delivering exceptional customer experiences but also benefit from our commitment to lifelong learning and professional advancement. With flexible scheduling and a dynamic environment, you'll find ample opportunities to engage with the community and enhance your skills while being part of a global leader in digital education.
StudySmarter Expert Advice🤫
We think this is how you could land Campus Coordinator in London
✨Tip Number 1
Get to know the BrainStation vibe! Visit our campus if you can, chat with current staff and students, and soak up the atmosphere. This will help you understand what makes us tick and how you can contribute to that five-star experience.
✨Tip Number 2
Show off your customer service skills during the interview! Think of examples where you've gone above and beyond for someone. We love a 'can-do' attitude, so let that shine through when you're talking about your experiences.
✨Tip Number 3
Be ready to discuss our offerings in detail. Brush up on our courses and events, and think about how you can promote them. We want to see that you’re genuinely excited about what we do and how you can help spread the word!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and being part of the BrainStation community.
We think you need these skills to ace Campus Coordinator in London
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let your enthusiasm for customer service shine through. We want to see how you can create that five-star experience for everyone who walks through our doors!
Be Specific About Your Skills:Highlight your organisational skills and attention to detail in your application. Mention any relevant experience you have with event execution or hospitality, as these are key to the Campus Coordinator role.
Demonstrate Your Team Spirit:We love team players! Make sure to include examples of how you've worked collaboratively in the past. A positive attitude and a willingness to help out wherever needed will definitely catch our eye.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you in the running for this exciting opportunity at BrainStation.
How to prepare for a job interview at Konrad
✨Know Your Stuff
Make sure you have a solid understanding of BrainStation's offerings. Familiarise yourself with the courses, workshops, and events they provide. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Show Off Your Customer Service Skills
Since the role is all about delivering a five-star customer experience, be ready to share examples from your past experiences where you excelled in customer service. Highlight your ability to adapt and maintain a positive attitude, even in challenging situations.
✨Be Organised and Detail-Oriented
The Campus Coordinator role requires strong organisational skills. Bring a notebook or digital device to jot down important points during the interview. You can also mention any systems or methods you use to stay organised in your previous roles.
✨Embrace the Team Player Mindset
BrainStation values collaboration, so be prepared to discuss how you've worked effectively in teams before. Share stories that demonstrate your 'can-do' attitude and willingness to support your colleagues in achieving common goals.
