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- Tasks: Support the IT team with onboarding, helpdesk tickets, and equipment management.
- Company: Join Konica Minolta, a global leader in printing solutions with a commitment to sustainability.
- Benefits: Enjoy 26 days holiday, remote work options, and discounts on tech and activities.
- Why this job: Be part of a diverse team making a real impact in IT while developing your skills.
- Qualifications: Familiarity with Microsoft 365 and Windows support is essential; experience with IT Helpdesk tools is a plus.
- Other info: Flexible working arrangements available; we encourage all backgrounds to apply!
The predicted salary is between 30000 - 42000 £ per year.
Join to apply for the Assistant IT Specialist role at Konica Minolta Business Solutions UK Ltd
Join to apply for the Assistant IT Specialist role at Konica Minolta Business Solutions UK Ltd
Direct message the job poster from Konica Minolta Business Solutions UK Ltd
Role: Assistant IT Specialist – Local Infrastructure Delivery
Location: This role is based in the Basildon Office. This is a very hands-on role and although you will be able to work from home on occasion, it\’s essential that you are able to work from the office up to 5 days per week.
- 26 days holiday, plus bank holidays, and the option to purchase more days if needed
- Access to training and development opportunities, along with license with award winning learning content provider.
- Enhanced family leave
- Life assurance options
- An extra paid day off to focus on your mental health
- A generous pension plan, invest your contributions to maximise your pension pot
- Discounts on activities, technology and restaurants
- An extra paid day off to dedicate to volunteer projects
- An independent employee assistance programme for all employees and their immediate family, giving 24/7 access to experts in health & wellbeing
We are seeking an Assistant IT Specialist to join our team at Konica Minolta!
As an Assistant IT Specialist at Konica Minolta, you will provide support to the Local Infrastructure Delivery team in the local country and wider European IT team, supporting colleagues onsite and remotely with key functions such as onboarding/offboarding new starters/leavers, IT purchasing and assigning of equipment as well as ensuring documentation is completed and kept up to date in accordance with audit requirements.
• Assign, Prioritise, Respond, and close helpdesk tickets within agreed Service Level Agreements
• Onboarding/Offboarding starters/leavers including account management.
• Ordering and maintaining stock levels of equipment and asset management
• Support mobile phones.
• Ensuring asset documentation is completed and maintained.
• Completing reports to ensure audit compliance.
• Undertake ad-hoc projects as assigned
What you can expect from our hiring process?
Stage 1
Screening call with a member of our Talent Acquisition team and a chance to get to know you better.
Stage 2
Teams interview with the Hiring Manager
Stage 3
Our Talent Acquisition team will be in touch to make an offer and should you accept our HR operations team will take care of you from there on in.
We would love to hear from people who have experience or knowledge of the following:
- Microsoft 365
- Microsoft Endpoint and Active Directory
- Experience of/knowledge for supporting Windows 10/11
- Experience with remote support of users
The following is desirable, but not essential:
- Experience with any IT Helpdesk solutions/ITSM tools such as ServiceNow
- Knowledge of ITIL
- Experience working in a matrix organisation
- Previous experience working with 1000+ computers
- Used to working independently and as part of a Europe wide team
Studies have shown that women and people from ethnic minorities are less likely to apply to jobs unless they meet every single qualification. At Konica Minolta we are dedicated to building a diverse, inclusive and authentic workplace, so if you\’re excited about this role but your past experience doesn\’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for us!
We are an equal opportunities employer. Please let us know on your application or email us at recruitment@konicaminolta.co.uk if there\’s any adjustments, we can make that would be helpful for you.
Additionally, we are open to discussing flexible working arrangements and job-sharing opportunities. If you are interested in this great opportunity, we encourage you to apply today or reach out for a confidential discussion. We look forward to hearing from you!
ESG Initiatives at Konica Minolta
A global company with more than 39,000 employees in 150 countries, Konica Minolta takes its environmental, social and governance responsibilities seriously. We aim to be a robust and innovative company that keep evolving and contributing to the sustainable growth of society and individuals, and we use an ESG framework to navigate our efforts and obligations.
Take a look at our sustainable development goals here https://www.konicaminolta.co.uk/en-gb/corporate-information/esg
Please note, if we receive sufficient interest in this role we reserve the right to close the vacancy early, so if you\’re interested in the role we would encourage you to apply as soon as possible to avoid missing out on the opportunity
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
Job function
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Job function
Information Technology
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Industries
Printing Services
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Assistant IT Specialist employer: Konica Minolta Business Solutions UK Ltd
Contact Detail:
Konica Minolta Business Solutions UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant IT Specialist
✨Tip Number 1
Familiarise yourself with Microsoft 365 and Microsoft Endpoint, as these are key tools for the role. Consider taking online courses or tutorials to boost your knowledge and demonstrate your commitment to learning.
✨Tip Number 2
Prepare for the screening call by researching Konica Minolta's values and recent projects. This will help you align your answers with their company culture and show that you're genuinely interested in the role.
✨Tip Number 3
Practice common interview questions related to IT support and helpdesk scenarios. Being able to articulate your problem-solving skills and experience with ticketing systems will set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of Konica Minolta on platforms like LinkedIn. They can provide valuable insights into the company culture and the specifics of the Assistant IT Specialist role, which can help you tailor your approach.
We think you need these skills to ace Assistant IT Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Assistant IT Specialist role. Focus on your knowledge of Microsoft 365, Windows 10/11 support, and any experience with IT Helpdesk solutions.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific projects or experiences that demonstrate your ability to handle onboarding/offboarding processes and helpdesk ticket management.
Showcase Your Soft Skills: The role requires working both independently and as part of a team. Highlight your communication skills and ability to work collaboratively, especially in a European-wide context.
Prepare for Interviews: Research common interview questions for IT roles and prepare your answers. Be ready to discuss your technical skills and how you would approach tasks like asset management and compliance reporting.
How to prepare for a job interview at Konica Minolta Business Solutions UK Ltd
✨Know Your Tech
Make sure you're familiar with Microsoft 365, Windows 10/11, and Active Directory. Brush up on your knowledge of remote support tools, as these will likely come up during the interview.
✨Demonstrate Problem-Solving Skills
Be prepared to discuss how you've handled IT issues in the past. Use specific examples to showcase your ability to prioritise and resolve helpdesk tickets efficiently.
✨Understand the Company Culture
Research Konica Minolta's values and their commitment to diversity and inclusion. Showing that you align with their ethos can set you apart from other candidates.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the team you'll be working with. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
