At a Glance
- Tasks: Provide hands-on support, installations, and training for cutting-edge technology.
- Company: Join a dynamic team focused on customer satisfaction and innovative solutions.
- Benefits: Enjoy competitive pay, travel opportunities, and professional growth.
- Other info: Frequent travel (approx. 80%) with a supportive team environment.
- Why this job: Be the face of tech solutions while travelling and solving real-world problems.
- Qualifications: Degree in electronics/mechanics or relevant field service experience required.
The predicted salary is between 30000 - 40000 £ per year.
Location: South West/ Midlands Region
Reports to: Field Service Team Leader
Are you a hands‑on problem solver who loves being out in the field, meeting customers, and working with cutting‑edge electro‑mechanical technology? We’re expanding our Field Service team and are looking for a motivated Field Service Engineer to support our customers across the South of England. This is a varied, customer-facing role where no two days are the same. If you enjoy travel, autonomy, and helping customers get the best out of their equipment and software, we’d love to hear from you.
What You’ll Do
- Installations & Training
- Install, configure, and test hardware and software solutions at customer sites
- Deliver hands‑on training for daily use, best practice, and maintenance
- Complete installation documentation and acceptance sign‑off
- Maintenance & Repairs
- Conduct pre‑installation and preventive maintenance visits
- Diagnose and repair equipment on site
- Collaborate with our First Line Support and Service teams for efficient case resolution
- Ensure timely return of spare parts and components
- Customer Experience
- Provide courteous, professional support during every visit
- Carry out follow‑up calls and courtesy visits to boost customer satisfaction
- Represent the company at regional trade shows
- Stay up to date with products, software, and diagnostics through training and self‑study
- Support colleagues across the region when needed
This role requires frequent travel—approx. 80%—with occasional travel outside the UK.
What You Bring
- Bachelor’s degree in electronics or mechanics, or equivalent field service experience
- Strong electro‑mechanical knowledge
- Comfortable working with software and demonstrating end‑to‑end workflows
- Business‑level English and excellent communication skills
- Customer‑Focused & Proactive
- Able to diagnose issues both remotely and on site
- Confident in explaining action plans and progress to users
- Organised with admin tasks (reports, expenses, documentation)
- Independent but also a team player with a positive attitude
Field service engineer UK in Taunton employer: Kongsbergsystems
Join a dynamic and innovative team as a Field Service Engineer in the South West/Midlands region, where you'll enjoy a hands-on role that combines travel, customer interaction, and cutting-edge technology. Our company fosters a supportive work culture that prioritises employee growth through ongoing training and development opportunities, ensuring you stay at the forefront of the industry. With a commitment to customer satisfaction and a collaborative environment, we offer a rewarding career path for those who thrive on problem-solving and making a difference in our clients' operations.
StudySmarter Expert Advice🤫
We think this is how you could land Field service engineer UK in Taunton
✨Leverage Local Networking Events
Field sales is all about building relationships, so look out for local networking events or industry meetups. These gatherings are prime spots for making connections with potential clients and employers. Bring your A-game and chat about your experiences—first impressions matter!
✨Showcase Your Sales Success Stories
Prepare a couple of solid success stories from your past experiences in sales to share during interviews. Think about specific targets you hit or ways you went above and beyond for your clients. Don't be shy—these stories help illustrate your value to Kongsbergsystems as a field sales pro!
✨Scout Out the Competition
Research potential competitors for Kongsbergsystems and tailor your approach based on what you find. Understanding their sales strategies will not only help you in interviews, but also give you better talking points when you connect with current employees or industry pros on platforms like LinkedIn.
✨Apply Through Our Website
We know that applying through job boards is tempting, but hitting up Kongsbergsystems’s website directly can show your genuine interest. Plus, you might find some hidden gems or roles that haven't been advertised yet. So, make it a priority to check it out!
We think you need these skills to ace Field service engineer UK in Taunton
Some tips for your application 🫡
Show Off Your Sales Savvy:For a field-sales role like this one at Kongsbergsystems, highlight your previous sales experience prominently on your CV. Use specific numbers to showcase your achievements—think along the lines of 'exceeded sales targets by 20%' or 'expanded client base by 50%'. We want to see your skills in action!
Tailor Your Cover Letter:Your cover letter should reflect not just your enthusiasm for the role at Kongsbergsystems, but also your understanding of the field sales landscape. Talk about what strategies you've successfully employed in past positions and how they could translate to success in this new role. This is your chance to shine!
Emphasise Interpersonal Skills:Field sales isn't just about the sale—it's about building relationships. Make sure to highlight your communication and negotiation skills in your application materials. We’re all about someone who can connect with clients, so weave those soft skills into your CV and cover letter.
Proof of Performance:If you have any sales certifications or training, definitely include those in your application. They add credibility and show your commitment to growing your sales skills. We believe in the power of ongoing development, so don’t hesitate to include those details to stand out to us at Kongsbergsystems.
How to prepare for a job interview at Kongsbergsystems
✨Show Off Your Sales Savvy
Prepare for the interview by brushing up on your knowledge of key sales techniques and terminologies. We can expect to dive into your past sales experiences, so be ready to discuss your approach to prospecting, closing deals, and managing client relationships. A few solid examples of your past successes could really make you stand out!
✨Know Your Product Inside Out
Having a solid understanding of the products or services that Kongsbergsystems offers is essential. We want to hear how you would convey the value of these to potential clients and address any common objections they might have. If you can tie your knowledge back to real-life scenarios, that'll make your answers even more compelling!
✨Flex Your Adaptability Muscles
As a full-time field-sales rep, your day can be unpredictable. Be prepared to share how you've adapted your sales strategies to different situations or client needs. We love to hear stories where you’ve had to think on your feet or adjust your pitch mid-meeting—this shows you’re not just a one-size-fits-all salesperson!
✨Plan Your Questions Wisely
At the end of the interview, we'll likely ask if you have any questions for us. Use this opportunity to ask about the sales team's culture and the tools you'll be using out in the field. This not only shows your genuine interest in Kongsbergsystems but also helps you get a feel for whether you’d thrive in that environment.
