Kong seeks a Staff/Senior Customer Success Manager to set the standard for excellence in our CS organization. You will blend technical knowledge with an executive mindset to drive adoption, expansion, and risk mitigation, delivering measurable business value.
Responsibilities include developing success plans, navigating complex organizations, leveraging partner ecosystems, and using analytics tools to monitor health and identify risks. You will own renewals and forecasting with the broader team.
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Strategic UK Customer Success Manager – Value & Renewals employer: Kong
Kong Inc. is an exceptional employer for those looking to make a significant impact in the public sector, offering a dynamic work culture that fosters innovation and collaboration. With a strong focus on employee growth, we provide ample opportunities for professional development and the chance to work with cutting-edge technologies in a supportive environment. Located in the UK, our team enjoys a flexible work-life balance and the unique advantage of engaging with major public sector clients, making every day rewarding and meaningful.
