Everyone at Kong shapes a guest's day
Kong will be fast-paced and demanding, with best-in-class service, regular queues, and a large team to lead and grow with humility and care.
You won't do it alone: on busy nights, fellow managers and 40-50 Kongers will be with you, all pulling the same way. You'll be trusted to do the right thing, protect the standards, and pursue hospitality beyond the expected.
- You’ll ideally have at least a year's experience serving in a busy restaurant or pub, including holding your own section and working with detailed steps of service.
- You’ll own your section and look after each table from the first teapot to the last round - keeping things moving without anyone feeling hurried or forgotten.
- You’ll know the menu inside out, from dumplings and noodles to what's on tap, so you can guide a first-timer confidently and still surprise a regular.
- You take allergens seriously and follow the process every time. At Kong, getting this right is a point of pride, not paperwork.
- You're a great team player, keeping everyone in the loop as the shift changes pace so the room works together.
Location: Shoreditch, London
Salary: £37k per annum
Contract: Full-Time and Part-Time
Everyone at Kong shapes a guest's day
Kong will be fast-paced and demanding, with best-in-class service, regular queues, and a large team to lead and grow with humility and care.
You won't do it alone: on busy nights, fellow managers and 40-50 Kongers will be with you, all pulling the same way. You'll be trusted to do the right thing, protect the standards, and pursue hospitality beyond the expected.
Who we hope to find
- You’ll ideally have at least a year's experience serving in a busy restaurant or pub, including holding your own section and working with detailed steps of service.
- You’ll own your section and look after each table from the first teapot to the last round - keeping things moving without anyone feeling hurried or forgotten.
- You’ll know the menu inside out, from dumplings and noodles to what's on tap, so you can guide a first-timer confidently and still surprise a regular.
- You take allergens seriously and follow the process every time. At Kong, getting this right is a point of pride, not paperwork.
- You're a great team player, keeping everyone in the loop as the shift changes pace so the room works together.
The practical bits
- A team meal with every shift.
- A competitive salary, tronc included, paid monthly.
- Full-time across five days, with Monday to Sunday availability.
- Your rota published at least six days ahead - room to plan a life around it.
- Kong is open from early till late, so shifts come in every shape: mornings, middles and evenings, not an endless run of late closes. Flexibility required across a 15-hour operational day, 8am-11pm.
- Proper paid holiday - the usual allowance, at your usual rate. And we close on Christmas Day and New Year's Day.
- No costumes here. Our dress code is smart-casual - jackets and trainers are absolutely fine.
- You'll need the right to work in the UK. We check the paperwork for every role, the same way for everyone.
- Students, including Student visa holders eligible to work in the UK, are very welcome to apply for our host, server, and bar roles.
How we take care of our team
Growing from within
- Training starts on day one, and it doesn't stop there. We aim to promote 80% of our roles from within, so as Kong grows, the people who built it grow with it.
Financial
- Free weekly wage advances and emergency cash.
- Access to our savings support & financial health planning tool.
- A monthly allowance to eat at Kong the way a guest does.
- Whenever you're off duty, and up to three guests get 50% off during the day and 25% off in the evening
Health and headspace
- Someone to talk to in confidence when life gets heavy.
- Maternity and paternity leave that treats a growing family as the good news it is.
Time together
- The whole house together through the year: a big New Year celebration and a summer festival.
- Long service, properly marked. After four years with us, we take you from one Kong to the other: a trip to Hong Kong with our co-founder, Chef Andrew Wong
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Senior Waiter/Waitress employer: Kong
Kong Inc. is an exceptional employer for those looking to make a significant impact in the public sector, offering a dynamic work culture that fosters innovation and collaboration. With a strong focus on employee growth, we provide ample opportunities for professional development and the chance to work with cutting-edge technologies in a supportive environment. Located in the UK, our team enjoys a flexible work-life balance and the unique advantage of engaging with major public sector clients, making every day rewarding and meaningful.
