Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead teams on exciting motor finance projects and ensure smooth delivery.
- Company: Join Konexo Financial Services, a leader in financial solutions.
- Benefits: Enjoy mostly remote work with competitive daily rates.
- Other info: Flexible contract roles with opportunities for immediate start.
- Why this job: Make a real impact by leading teams in a dynamic project environment.
- Qualifications: Experience in team leadership within complaints or regulatory conduct is essential.
The predicted salary is between 36000 - 60000 £ per year.
Konexo Financial Services is looking to add experienced Team Leads to its bench for upcoming motor finance redress, complaints and regulatory conduct programmes. We’re seeking confident leaders who can support day-to-day delivery, manage case teams and drive consistent outcomes across a busy project environment.
What you’ll be doing:
- Leading teams of Case Handlers and/or QCs on redress and complaints programmes
- Overseeing workflow, allocations, productivity and quality
- Providing coaching, guidance and subject-matter support
- Ensuring cases meet policy, regulatory and quality standards
- Supporting reporting, MI updates and project governance
- Working closely with SMEs and Project Leads to ensure smooth delivery
What we’re looking for:
- Experience leading teams in complaints, redress or regulatory conduct work
- Strong operational and people-management skills
- Confident decision-making and problem solving in a regulated environment
- Ability to manage workloads and deliver at pace
- Motor finance experience is advantageous
Project details:
- Multiple projects mobilising
- Mostly fully remote roles
- All roles will be on a daily rate contract basis, lengths varied (depending on individual project)
If you’re immediately available and interested in being considered for upcoming project work, please apply directly.
Team Lead - Contract Role in Worcester employer: Konexo
Contact Detail:
Konexo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Lead - Contract Role in Worcester
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the lookout for Team Lead roles. You never know who might have the inside scoop on upcoming projects or openings.
✨Tip Number 2
Showcase your leadership skills! When you get the chance to chat with potential employers, highlight your experience in managing teams and driving results. Use specific examples from your past roles to demonstrate how you've led teams to success.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies like Konexo Financial Services and express your interest in upcoming projects. A little initiative can go a long way!
✨Tip Number 4
Keep your skills sharp! Brush up on your knowledge of regulatory conduct and complaints management. Consider taking a quick online course or reading up on the latest trends in motor finance to stay ahead of the game.
We think you need these skills to ace Team Lead - Contract Role in Worcester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Team Lead role. Highlight your leadership experience in complaints and regulatory conduct, as this is what we’re really looking for!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for this role. Share specific examples of how you've led teams and managed projects successfully in the past.
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention times when you’ve made confident decisions in a regulated environment. We want to see how you tackle challenges head-on!
Apply Through Our Website: For the best chance of being considered, make sure to apply directly through our website. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Konexo
✨Know Your Stuff
Make sure you brush up on your knowledge of motor finance and regulatory conduct. Familiarise yourself with common complaints and redress processes, as well as any recent changes in regulations. This will show that you're not just a leader but also a subject-matter expert.
✨Showcase Your Leadership Style
Prepare to discuss your leadership approach and how you've successfully managed teams in the past. Think of specific examples where you’ve driven outcomes or improved team performance. This will help demonstrate your operational and people-management skills.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to complaints and case management. Practice articulating how you would handle various challenges, focusing on decision-making and problem-solving in a regulated environment.
✨Highlight Your Remote Work Experience
Since the role is mostly remote, be prepared to talk about your experience working in a virtual environment. Discuss how you manage workflows, maintain productivity, and keep communication flowing within your team, ensuring smooth project delivery.