At a Glance
- Tasks: Manage renewals and subscriptions, driving commercial outcomes and spotting opportunities.
- Company: Fast-growing cloud communications company with a start-up mentality.
- Benefits: Competitive salary, commission potential, and a dynamic work environment.
- Other info: Great career growth opportunities in a supportive and fast-paced setting.
- Why this job: Join a team making a real impact in a rapidly evolving industry.
- Qualifications: Experience in UCaaS, CCaaS, SaaS, or telecoms; proactive and data-savvy.
The predicted salary is between 40000 - 42000 € per year.
Team: Renewals & Subscriptions
Department: Software & Services – UK
Line Manager: Software & Services Director, UK
Location: Newbury (moving to Reading August 2026)
Direct reports: Yes
Base Salary: £40,000 - £42,000 pa D.o.E
Variable (Commission): £10,000 - £12,000pa D.o.E
The Role
Renewals are where value is either protected or lost. This role sits right in the middle of that. You’ll manage renewals across our UC software and subscriptions portfolio. This means working through data, spotting opportunities, speaking to partners, and getting quotes out quickly and accurately. It’s a hands‑on commercial role for someone who wants to grow, learn, and make an impact. You’ll be supported on admin and data entry.
Your focus is:
- Reacting to what the data is telling you
- Moving opportunities forward
- Making sure nothing slips
What You’ll Be Doing
- Own the renewal cycle
- Work through renewal data and pipeline daily
- Engage with partners early (typically 90-120 days out)
- Keep deals moving, no delays, no surprises
- Drive commercial outcomes
- Spot upsell and cross‑sell opportunities
- Support pricing conversations and quote creation
- Treat every renewal as a chance to add value, not just process it
- Be close to the detail
- Use data to prioritise accounts and actions
- Keep CRM and pipeline accurate
- Stay on top of multiple renewals at different stages
- Work across the business
- Align with Sales, Vendors, and Services to get deals over the line
- Know who to pull in and when
- Keep communication simple and clear
- Keep things moving
- Follow up, then follow up again. Be proactive, not reactive
- Make sure nothing drops
What We’re Looking For
- Has worked in UCaaS / CCaaS / SaaS / telecoms / IT distribution
- Already understand what we sell
- Is hungry, proactive, and commercially aware
- Is comfortable working with data, quotes, and pipeline
- Wants to step into a role with more ownership
You Might Be
- An Internal Sales / Account Executive
- A Sales Support / Renewals Exec
- A Vendor Specialist or Coordinator
What Good Looks Like
- You move quickly and stay organised
- You don’t wait to be told what to do
- You’re confident picking up the phone or sending the quote
- You spot opportunities others miss
- You keep things simple and get things done
KPIs
- Net Revenue Retention (NRR)
- Renewal Rate
- Upsell / Cross‑sell contribution
- Pipeline coverage and accuracy
- Quote turnaround time
Why Konekt
Cloud communications is growing fast. It’s also getting more complex. We help partners cut through that. Simple as that. We’re not a traditional distributor. We’re a growth partner, focused on software, services, and doing things properly.
~400 buying customers
£40m+ revenue base
Start‑up mentality with real backing
Built for where the market is going, not where it’s been
You won’t be stuck in a slow‑moving environment here. You’ll be part of a team building something properly.
Renewals & Subscriptions Manager in Newbury employer: Konekt
Konekt Cloud Communications is an exceptional employer, offering a dynamic work environment in Newbury, soon to be Reading, where innovation and growth are at the forefront. With a strong focus on employee development, you will have the opportunity to take ownership of your role as a Renewals & Subscriptions Manager, supported by a collaborative team that values proactive engagement and data-driven decision-making. Enjoy competitive compensation, a start-up mentality with substantial backing, and the chance to make a meaningful impact in a rapidly evolving industry.
StudySmarter Expert Advice🤫
We think this is how you could land Renewals & Subscriptions Manager in Newbury
✨Tip Number 1
Get to know the company inside out! Research Konekt Cloud communications, their products, and their market position. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to renewals and subscriptions. Think about how you can demonstrate your data-driven approach and proactive mindset, as these are key for the role.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way in keeping you top of mind. Plus, it shows your enthusiasm for the role and the company.
We think you need these skills to ace Renewals & Subscriptions Manager in Newbury
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Renewals & Subscriptions Manager role. Highlight your experience in UCaaS, CCaaS, or SaaS, and don’t forget to showcase your data handling skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can add value to our team. Keep it concise but impactful – we want to see your personality!
Showcase Your Proactivity:In your application, give examples of how you've taken initiative in previous roles. We love candidates who don’t wait around for tasks but instead drive opportunities forward and keep things moving!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Konekt
✨Know Your Numbers
Before the interview, brush up on your understanding of key metrics like Net Revenue Retention and Renewal Rates. Be ready to discuss how you've used data in previous roles to drive commercial outcomes and spot upsell opportunities.
✨Show Your Proactivity
Demonstrate your proactive nature by sharing specific examples of how you've kept deals moving in the past. Talk about times when you followed up multiple times to ensure nothing slipped through the cracks.
✨Engage with Partners
Prepare to discuss how you would engage with partners early in the renewal cycle. Think about strategies you've used to build relationships and keep communication clear and simple.
✨Emphasise Ownership
This role requires a hands-on approach, so be ready to explain how you take ownership of your tasks. Share instances where you've stepped up to manage renewals or projects independently, showcasing your ability to handle responsibility.
