At a Glance
- Tasks: Manage renewals for our UC software and subscriptions, spotting opportunities and driving outcomes.
- Company: Join Konekt, a fast-growing cloud communications partner with a start-up mentality.
- Benefits: Enjoy competitive salary, growth opportunities, and a dynamic work environment.
- Other info: Be part of a team that values innovation and quick decision-making.
- Why this job: Make a real impact in a hands-on role while developing your skills.
- Qualifications: Experience in UCaaS, CCaaS, SaaS, or telecoms; proactive and data-savvy.
The predicted salary is between 35000 - 45000 € per year.
Line Manager: Software & Services Director, UK
Location: Newbury (moving to Reading August 2026)
Direct reports: Yes
The Role
Renewals are where value is either protected or lost. This role sits right in the middle of that. You’ll manage renewals across our UC software and subscriptions portfolio. That means working through data, spotting opportunities, speaking to partners, and getting quotes out quickly and accurately. It’s a hands‑on commercial role for someone who wants to grow, learn, and make an impact. You’ll be supported on admin and data entry. Your focus is:
- Reacting to what the data is telling you
- Moving opportunities forward
- Making sure nothing slips
What You’ll Be Doing
- Own the renewal cycle
- Work through renewal data and pipeline daily
- Engage with partners early (typically 90-120 days out)
- Drive commercial outcomes
- Spot upsell and cross‑sell opportunities
- Support pricing conversations and quote creation
- Treat every renewal as a chance to add value, not just process it
- Be close to the detail
- Use data to prioritise accounts and actions
- Keep CRM and pipeline accurate
- Stay on top of multiple renewals at different stages
- Work across the business
- Align with Sales, Vendors, and Services to get deals over the line
- Know who to pull in and when
- Keep communication simple and clear
- Keep things moving
- Follow up. Then follow up again.
- Be proactive, not reactive
- Make sure nothing drops
What We’re Looking For
This is where we’re being specific. We’re not looking for a senior salesperson or a strategic leader. We are looking for someone who:
- Has worked in UCaaS / CCaaS / SaaS / telecoms / IT distribution
- Already understands what we sell
- Is hungry, proactive, and commercially aware
- Is comfortable working with data, quotes, and pipeline
- Wants to step into a role with more ownership
- A Sales Support / Renewals Exec
- And ready for more.
What Good Looks Like
- You move quickly and stay organised
- You don’t wait to be told what to do
- You’re confident picking up the phone or sending the quote
- You spot opportunities others miss
- You keep things simple and get things done
KPIs
- Net Revenue Retention (NRR)
- Renewal Rate
- Upsell / Cross‑sell contribution
- Pipeline coverage and accuracy
- Quote turnaround time
Why Konekt
Cloud communications is growing fast. It’s also getting more complex. We help partners cut through that. Simple as that. We’re not a traditional distributor. We’re a growth partner, focused on software, services, and doing things properly.
~400 buying customers
Start‑up mentality with real backing
Built for where the market is going, not where it’s been
You won’t be stuck in a slow‑moving environment here. You’ll be part of a team building something properly.
Renewal Manager in Newbury employer: Konekt
At KonektCloud, we pride ourselves on being an excellent employer that fosters a dynamic and supportive work culture in Newbury, soon to be Reading. Our team-oriented environment encourages personal growth and development, offering ample opportunities for employees to take ownership of their roles while driving impactful commercial outcomes. With a start-up mentality backed by solid resources, you will thrive in a fast-paced setting where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Renewal Manager in Newbury
✨Tip Number 1
Get to know the company inside out! Research KonektCloud, their products, and their market position. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to renewals and data management. Think about how you can demonstrate your proactive approach and ability to spot opportunities—this is key for the role!
✨Tip Number 4
Follow up after your interview! A simple thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Renewal Manager in Newbury
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Renewal Manager role. Highlight your experience in UCaaS, CCaaS, or SaaS, and showcase how you've successfully managed renewals or worked with data in the past.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your proactive approach can drive commercial outcomes. Keep it clear and concise!
Showcase Your Data Skills:Since this role involves working closely with data, make sure to mention any relevant experience you have. Talk about how you've used data to spot opportunities or improve processes in previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Konekt
✨Know Your Numbers
Before the interview, brush up on your understanding of key metrics like Net Revenue Retention and Renewal Rates. Be ready to discuss how you've used data in past roles to drive commercial outcomes and spot opportunities.
✨Engage with Partners Early
Demonstrate your proactive approach by sharing examples of how you've engaged with partners or clients well in advance of renewal dates. Highlight your ability to build relationships and communicate effectively to keep things moving.
✨Showcase Your Organisational Skills
Prepare to discuss how you manage multiple renewals at different stages. Bring examples of tools or methods you use to stay organised and ensure nothing slips through the cracks.
✨Be Ready to Spot Opportunities
Think of specific instances where you identified upsell or cross-sell opportunities that others might have missed. This will show your commercial awareness and ability to add value beyond just processing renewals.
