Business Development Manager

Growth doesn't happen by waiting for opportunities to appear. It happens when someone creates momentum, opens doors, builds relationships and turns conversations into commercial success. That's where this role comes in. As Business Development Manager, you will play a key role in growing Konekt's Software & Services business across the UK. You will identify new partner opportunities, strengthen existing relationships and help partners unlock new revenue streams through cloud, software and services solutions. Your focus is simple: create opportunities, build pipeline and deliver profitable growth.

This is not a role for someone who wants to manage the status quo. We're looking for someone who enjoys building, someone who sees potential where others see challenges and understands how to turn relationships into long-term commercial success. You'll work closely with partners, vendors and internal teams to create opportunities that drive measurable business outcomes. You'll have the autonomy to own your partner base, shape your approach and make a visible impact on the growth of the business.

The market is evolving quickly. New technologies, new services and new opportunities are emerging all the time. We need someone who can identify where growth exists, engage partners with confidence and turn potential into results. If you enjoy creating opportunities, building trusted relationships and being rewarded for the value you generate, this role offers the platform to do exactly that.

What You'll Do

• Drive Software & Services Growth
• Own and deliver revenue and margin targets across Konekt's Software & Services portfolio.
• Create and execute business development plans that identify, qualify and convert new partner opportunities.
• Build a consistent pipeline of opportunities through proactive prospecting, relationship building and market engagement.
• Develop strategies that increase partner adoption of software, cloud and professional services solutions.
• Build Strong Partner Relationships
• Develop trusted relationships with both new and existing partners.
• Understand partner objectives, challenges and growth ambitions to identify opportunities where Konekt can add value.
• Conduct regular business reviews focused on performance, pipeline development and growth planning.
• Support partners with enablement, solution positioning and go-to-market activity that drives commercial outcomes.
• Actively identify and engage prospective partners across the UK market.
• Open conversations with decision-makers and position Konekt as a strategic growth partner.
• Guide new partners through onboarding and activation to ensure early success and long‑term engagement.
• Create momentum that turns prospects into active, revenue‑generating partners.
• Collaborate with Vendors and Internal Teams
• Work closely with vendors to identify joint growth opportunities, programmes and incentives.
• Collaborate with Business Operations Managers to support campaigns, promotions and partner engagement initiatives.
• Share market insight, partner feedback and commercial opportunities that help shape future growth plans.
• Act as a connector between partners, vendors and internal teams to ensure opportunities progress effectively.
• Own Performance and Forecasting
• Maintain accurate pipeline management, forecasting and CRM records.
• Monitor performance against targets and proactively identify actions required to improve results.
• Ensure quotations, commercial agreements and renewals are completed accurately and on time.
• Use data and insight to inform decision‑making and prioritise high‑value opportunities.

KPIs

• Success in this role will be measured through a combination of commercial growth, partner engagement and business development outcomes:
• New partner acquisition and activation
• Gross margin performance against target
• Pipeline creation and conversion rates
• Partner retention and expansion
• Forecast accuracy and CRM hygiene
• Vendor‑led opportunities generated and closed

What Success Looks Like (6–12 Months)

• A consistent flow of new partners is joining and actively transacting across the Software & Services portfolio.
• Existing partners are generating increased revenue through stronger engagement, broader solution adoption and improved commercial alignment.
• Pipeline is healthy, predictable and converting into profitable revenue.
• Partners see Konekt as a trusted advisor and involve the business earlier in customer opportunities.
• Vendor relationships are generating meaningful opportunities, programmes and commercial value.
• Software & Services is recognised as a key growth area within the business.
• You are known internally and externally as someone who creates momentum, identifies opportunities and delivers results.

What We're Looking For

• Commercially driven and motivated by achieving meaningful business outcomes.
• Naturally curious and proactive, always looking for new opportunities to create value.
• Confident building relationships with decision‑makers across partners and vendors.
• Comfortable discussing business challenges and commercial outcomes rather than simply products and features.
• Strong ownership mindset with the ability to take responsibility for results.
• Resilient, self‑motivated and comfortable operating in a target‑driven environment.
• Strong communication and relationship‑building skills.
• Organised and disciplined with excellent pipeline management habits.
• Comfortable working in a fast‑moving business where priorities can evolve quickly.
• Someone who enjoys building growth rather than simply maintaining existing business.

Experience

• Proven experience in business development, channel sales, partner management or account management within software, SaaS, cloud or technology services environments.
• Demonstrable track record of achieving or exceeding revenue and margin targets.
• Experience developing new business opportunities and managing sales cycles from prospecting through to close.
• Strong understanding of partner‑led and indirect sales models.
• Experience building and maintaining successful relationships with vendors and strategic partners.
• Strong commercial awareness, negotiation skills and business acumen.
• Experience using CRM platforms such as Salesforce, NetSuite or equivalent sales management tools.
• Knowledge of the cloud communications, UC or technology channel market would be advantageous.

How You'll Work

• Clear. Commercial. Outcome‑focused. You understand that activity only matters when it creates results.
• You focus on building relationships, creating opportunities and converting them into revenue.
• You bring energy to conversations, challenge conventional thinking and look for smarter ways to grow.
• You take ownership, follow through on commitments and maintain momentum.
• When opportunities emerge, you act. When obstacles appear, you find a way through them.
• You are comfortable working independently but recognise that the best outcomes come through collaboration.
• You build credibility quickly, communicate clearly and focus on delivering value for partners, vendors and colleagues alike.

Why This Role Matters

Every growth story starts with someone creating opportunity. This role sits at the centre of Konekt's Software & Services growth ambitions. You will help shape how we attract, develop and grow partner relationships across the UK, creating commercial opportunities that drive measurable business success. You will influence how partners engage with our portfolio, how vendors invest in growth and how Konekt continues to expand its position in the market. The foundations are already in place. Strong vendor relationships. A growing services portfolio. An ambitious business with momentum. What we need is someone who can connect those pieces together, create opportunities and turn potential into performance. If you get it right, the impact is clear: more partners, stronger relationships, increased revenue and a Software & Services business that continues to grow with confidence and purpose. And you will have helped build it.

Working at Konekt Cloud communications is moving fast. It is also getting more complex. We exist to bring clarity, to help partners scale with confidence and turn complexity into something that works. We move quickly, stay close to our partners and focus on what helps them win. We operate across the UK, France, Germany and the Netherlands, and we are still building. If you want to do the best work of your career in a business that will give you the room to do it, this is the role.