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For Companies At a Glance
- Tasks: Lead HR initiatives, support employee relations, and drive talent management across the UK.
- Company: Join Konecta, a global leader in customer management with 120,000 employees across 26 countries.
- Benefits: Enjoy a dynamic work environment, opportunities for growth, and a chance to make an impact.
- Why this job: Be part of a strategic team influencing business success in a fast-paced, innovative setting.
- Qualifications: 9+ years in HR Business Partnering, strong TUPE knowledge, and excellent communication skills required.
- Other info: Experience in international HR and a CIPD certification is a plus.
The predicted salary is between 43200 - 72000 £ per year.
ABOUT US
Konecta is a leading innovative global service provider in customer management business process and digital outsourcing, with 120,000 passionate employees working in 30 languages across 4 continents and 26 countries. Focusing on the unique needs and opportunities of each industry, Konecta offers a full range of end-to-end customer management solutions – including acquisition, retention, customer service, technical support, and collection – all based on a sustainable business model. These services are built on a portfolio of world-class expertise covering customer experience and process management, digital solutions and cutting-edge technologies. Headquartered in Madrid, Konecta delivers global revenues of €2 billion with more than 500 clients, covering some of the biggest names in telecoms, energy, banking, mobility, retail, and e-commerce.
MISSION OF THE ROLE
We are seeking an experienced and strategic Senior HR Business Partner (HRBP) to join our HR team in the United Kingdom . In this role, you will serve as a trusted advisor to senior leadership, providing guidance on all aspects of people management, organizational development, and employee relations. You will be responsible for leading and implementing HR initiatives across the UK and supporting broader regions of English speaking markets.
The ideal candidate will have a deep understanding of TUPE regulations, strong Employee Relations (ER) expertise, and proven experience in partnering with leadership teams to drive business success. This is an exciting opportunity to work in a dynamic, fast-paced environment, and be part of a global HR team.
RESPONSIBILITIES
- Strategic HR Partnership: Serve as a key advisor to senior leadership, providing insights and recommendations on HR matters to support business objectives and growth.
- Employee Relations Expertise: Lead and support complex employee relations cases, ensuring legal compliance, and managing conflict resolution across multiple regions. Guideline managers on best practices for managing performance and behaviour issues.
- TUPE : Take ownership of TUPE processes for the UK, ensuring legal compliance, smooth transitions, and communication between all stakeholders during business transfers.
- Talent Management & Development: Work closely with leadership and L&D teams to identify and address talent gaps, promote leadership development, and create succession plans that align with business goals.
- HR Process & Compliance: Ensure compliance with UK labour laws and international HR regulations while driving continuous improvements in HR processes and policies.
- Organizational Change Management: Lead organizational design and change initiatives, managing the people aspect of restructuring, mergers, and acquisitions.
- Data-Driven Decision-Making: Use HR data and analytics to influence decisions, identify trends, and measure the effectiveness of HR initiatives.
REQUIREMENTS
- Degree in Human Resources, Business Administration, or related field. CIPD or similar HR certification is desirable.
- Minimum of 9+ years of experience in HR Business Partnering, with a focus on senior-level advisory roles and employee relations. Previous experience in a Senior HRBP role is essential.
- Strong, practical understanding of TUPE regulations within the UK and experience leading TUPE transfers and integrations.
- Proven track record in managing complex Employee Relations cases, including disciplinary and grievance procedures, absence management, and performance issues.
- Solid understanding of HR practices and legislation within the UK. Experience working with or knowledge of the SA, US and India regions would be beneficial.
- Strong leadership and influencing skills, with the ability to build effective relationships with senior leaders and stakeholders across multiple regions.
- Excellent communication skills, with the ability to navigate sensitive HR matters while maintaining professionalism and confidentiality.
Senior Human Resource Business Partner UK employer: Konecta
Contact Detail:
Konecta Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Human Resource Business Partner UK
✨Tip Number 1
Network with professionals in the HR field, especially those who have experience in senior HRBP roles. Attend industry events or join relevant online forums to connect with others and gain insights into the specific challenges and expectations of the role.
✨Tip Number 2
Familiarise yourself with TUPE regulations and recent changes in UK labour laws. Being well-versed in these areas will not only boost your confidence but also demonstrate your commitment to compliance and best practices during interviews.
✨Tip Number 3
Prepare to discuss your previous experiences in managing complex employee relations cases. Use specific examples that highlight your problem-solving skills and ability to navigate sensitive situations effectively.
✨Tip Number 4
Research Konecta's business model and their approach to customer management solutions. Understanding their operations and values will help you align your responses during interviews and show how you can contribute to their strategic goals.
We think you need these skills to ace Senior Human Resource Business Partner UK
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in HR Business Partnering, particularly in employee relations and TUPE regulations. Use specific examples that demonstrate your strategic impact in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities of the role. Emphasise your experience with senior leadership, your understanding of HR compliance, and your ability to manage complex employee relations cases.
Showcase Relevant Skills: In your application, clearly outline your skills in data-driven decision-making and organisational change management. Provide examples of how you've used these skills to drive business success in past positions.
Proofread and Edit: Before submitting your application, thoroughly proofread your documents for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Konecta
✨Understand TUPE Regulations
Make sure you have a solid grasp of TUPE regulations, as this role heavily involves managing transitions and ensuring compliance. Be prepared to discuss your previous experiences with TUPE processes and how you've navigated challenges in the past.
✨Showcase Employee Relations Expertise
Highlight your experience in handling complex employee relations cases. Prepare specific examples that demonstrate your ability to manage conflict resolution and guide managers on best practices for performance issues.
✨Demonstrate Strategic Thinking
As a Senior HRBP, you'll need to provide strategic insights to senior leadership. Think about how you've previously aligned HR initiatives with business objectives and be ready to share those success stories during the interview.
✨Prepare for Data-Driven Discussions
Familiarise yourself with HR data analytics and be ready to discuss how you've used data to influence decisions and measure the effectiveness of HR initiatives. This will show your analytical skills and your ability to drive improvements.