At a Glance
- Tasks: Engage with customers via calls, emails, and live chats for lottery services.
- Company: Join Konecta, a dynamic team in Ringwood, Hampshire.
- Benefits: Flexible working hours and a supportive environment.
- Other info: Opportunity to handle 25,000 contacts monthly in a vibrant setting.
- Why this job: Make a difference in customer satisfaction while enjoying autonomy.
- Qualifications: Fluency in multiple languages and strong communication skills.
The predicted salary is between 25000 - 32000 £ per year.
Konecta in Ringwood, Hampshire, is seeking a Multilingual Customer Experience Consultant to join our customer service team.
You will operate calls, emails and live chats for Zeal Group’s lottery services.
The role handles about 25,000 contacts per month across multiple channels, aims for 90%+ customer satisfaction, and offers a flexible, autonomy‑based working environment. 40 hours per week, shifts between 8:00am and 8:00pm, Monday to Saturday.
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Multilingual Customer Experience Specialist in Ringwood employer: Konecta
Konecta is an excellent employer that prioritises employee development and well-being, offering comprehensive training and a supportive work culture in the vibrant town of Ringwood. With hybrid working options post-academy completion, employees enjoy a balanced work-life dynamic while being part of a dedicated team focused on delivering exceptional customer service. The company fosters growth opportunities and encourages a professional yet friendly atmosphere, making it a rewarding place to build a career.
