Konecta is seeking a Claim Handler to deliver exceptional customer experience in a highly regulated environment. The role involves investigating and handling customer claims, appeals and complaints, answering calls and emails, delivering coaching, and scoring cases, with training and ongoing support from the manager.
The position is permanent and based in the UK, with dynamic shift patterns and possible evenings.
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Bilingual Claims Investigator β English & German in Ringwood employer: Konecta
Konecta is an excellent employer that prioritises employee development and well-being, offering comprehensive training and a supportive work culture in the vibrant town of Ringwood. With hybrid working options post-academy completion, employees enjoy a balanced work-life dynamic while being part of a dedicated team focused on delivering exceptional customer service. The company fosters growth opportunities and encourages a professional yet friendly atmosphere, making it a rewarding place to build a career.