At a Glance
- Tasks: Convert inquiries into bookings and provide exceptional customer service.
- Company: Join Konecta, a vibrant team at Canary Wharf in London.
- Benefits: Competitive salary, flexible hours, and opportunities for growth.
- Other info: Dynamic work environment with a focus on teamwork and success.
- Why this job: Be part of the travel industry and help customers create unforgettable experiences.
- Qualifications: Bilingual in French and English with sales experience preferred.
The predicted salary is between 24750 - 30250 £ per year.
Konecta, located at Canary Wharf in London, seeks an experienced sales professional to join the Pierre et Vacances team. You will convert inquiries into bookings, cross-sell and upsell services, and deliver an exceptional customer experience while meeting sales targets.
You will handle calls and live chats, analyze customer needs, and close sales with confidence. Bilingual French-English proficiency is required, and prior travel/hospitality experience is advantageous.
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Bilingual Travel Sales & Service Agent employer: Konecta
Konecta is an excellent employer that prioritises employee development and well-being, offering comprehensive training and a supportive work culture in the vibrant town of Ringwood. With hybrid working options post-academy completion, employees enjoy a balanced work-life dynamic while being part of a dedicated team focused on delivering exceptional customer service. The company fosters growth opportunities and encourages a professional yet friendly atmosphere, making it a rewarding place to build a career.
StudySmarter Expert Advice🤫
We think this is how you could land Bilingual Travel Sales & Service Agent
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like Konecta who are looking for fresh talent for roles like Bilingual Travel Sales & Service Agent.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like Konecta and give you a leg up for your Bilingual Travel Sales & Service Agent application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Bilingual Travel Sales & Service Agent openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Bilingual Travel Sales & Service Agent
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Bilingual Travel Sales & Service Agent role at Konecta.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Bilingual Travel Sales & Service Agent position at Konecta.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of Konecta.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to Konecta's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Bilingual Travel Sales & Service Agent.
How to prepare for a job interview at Konecta
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at Konecta.
