Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Handle customer enquiries and deliver exceptional service via phone, email, and digital platforms.
- Company: Join a dynamic team focused on providing top-notch customer support.
- Benefits: Gain valuable experience in a fast-paced environment with opportunities for growth.
- Other info: Exciting roles coming soon, get on the priority shortlist now!
- Why this job: Be the friendly voice that makes a difference in customers' lives every day.
- Qualifications: Fluent English and previous customer service experience preferred.
The predicted salary is between 20000 - 25000 £ per year.
We frequently recruit bi‑lingual Customer Service Executives for our client, and new opportunities are expected to go live shortly. While we don't yet have a confirmed start date, we're building a priority shortlist, giving you first access when roles become available. These roles require the ability to hold a fluent business‑level conversation in one or more of the below alongside strong English:
- German (DE)
- French (CH)
- Italian (CH)
- Slovenian (SL)
- Polish (PL)
- Greek (EL)
- Italian (IT)
- Bulgarian (BG)
- Hungarian (HU)
- Romanian (RO)
- Czech (CS)
- Slovakian (SL)
What You’ll Do
- Handling a variety of customer enquiries
- Delivering exceptional service via phone, email and digital platforms
- Providing clear, friendly and professional support
- Working efficiently in a fast‑paced contact centre environment
We’re seeking enthusiastic individuals who can deliver a great customer experience. Ideal candidates will have:
- Fluent English
- Previous customer service experience (preferably within contact centres)
- Availability to start quickly once roles go live
- A reliable, professional and confident approach when speaking with customers
Customer Service Executive in London employer: Konecta UK
Contact Detail:
Konecta UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Executive in London
✨Tip Number 1
Get your networking game on! Reach out to friends, family, or even former colleagues who might know about upcoming roles. A personal recommendation can really give you the edge when applying for those Customer Service Executive positions.
✨Tip Number 2
Practice makes perfect! Brush up on your language skills and customer service scenarios. Being able to confidently handle enquiries in both English and another language will set you apart from the crowd.
✨Tip Number 3
Stay proactive! Keep an eye on our website for new job postings and apply as soon as they go live. The sooner you get your application in, the better your chances of landing that dream role.
✨Tip Number 4
Prepare for the interview! Research common customer service questions and think about how you would respond. Show off your enthusiasm and professionalism, and don’t forget to highlight your ability to work in a fast-paced environment.
We think you need these skills to ace Customer Service Executive in London
Some tips for your application 🫡
Show Off Your Language Skills: Since we're looking for bi-lingual Customer Service Executives, make sure to highlight your language skills right at the top of your application. We want to see how fluent you are in English and any other languages you speak, so don’t hold back!
Tailor Your Experience: When you’re writing about your previous customer service experience, be specific! Use examples that showcase your ability to handle enquiries and deliver exceptional service. We love seeing how you’ve made a difference in past roles.
Keep It Professional Yet Friendly: Your application should reflect the friendly and professional support we value at StudySmarter. Use a warm tone but keep it polished. Remember, we’re looking for someone who can connect with customers effortlessly!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by us. Plus, you’ll be first in line when those exciting roles go live. We can’t wait to hear from you!
How to prepare for a job interview at Konecta UK
✨Brush Up on Your Language Skills
Since the role requires fluency in English and another language, make sure you practice speaking and writing in both. Try to engage in conversations or even role-play customer service scenarios with a friend to boost your confidence.
✨Know the Company and Its Values
Research the company you're interviewing for. Understand their mission, values, and what they expect from their Customer Service Executives. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Prepare for Common Customer Service Scenarios
Think about typical customer service situations you might face, like handling complaints or difficult customers. Prepare your responses using the STAR method (Situation, Task, Action, Result) to demonstrate your problem-solving skills effectively.
✨Show Enthusiasm and Professionalism
During the interview, let your passion for customer service shine through. Smile, maintain eye contact, and speak clearly. A positive attitude can go a long way in making a great impression on your potential employer.