At a Glance
- Tasks: Lead IT operations and drive digital transformation across English-speaking markets.
- Company: Join a global tech leader focused on innovation and collaboration.
- Benefits: Competitive salary, career growth, and opportunities to work with cutting-edge technology.
- Other info: Dynamic role with a focus on AI, cloud, and automation technologies.
- Why this job: Make a real impact by shaping IT strategy and enhancing business performance.
- Qualifications: Master's degree in IT or related field with extensive management experience.
The predicted salary is between 80000 - 100000 £ per year.
Location: Canary Wharf, Greater London, United Kingdom
Reports to Konecta Group CIO - Jean-Michel ANDRE
Scope: IT operations, projects, and teams within English Speaking Market (ESM) Region, in alignment with Group IT strategy and other IT teams based all around the world (Europe, Latam, MEA,...)
Mission
The ESM CIO ensures that IT services within the region are delivered securely, efficiently, and in alignment with Group IT strategy. In addition to this, the ESM CIO should be able to propose our services to the market and ensure the IT department is acting as a profit centre for the business. He has a strong expertise in delivering IT operations (ITIL). Acting as the operational relay of the CIO, he/she drives IT transformation, manages resources, and guarantees that Business and local needs are covered while respecting Group standards and budgets.
Key Responsibilities
- Governance & Business Strategy
- Implement Group IT strategy and standards at regional level.
- Define regional IT roadmap aligned with business priorities and CIO directives.
- Contribute to Group governance forums and represent regional requirements.
- Contribute to answer to Customers tenders in collaboration with the Commercial teams.
- IT Operations & Infrastructure
- Ensure continuity, performance, and security of IT operations (network, workplace, servers, cloud).
- Manage incident, change, and problem processes to guarantee service quality (SLA compliance).
- Develop dashboards and KPIs to monitor IT performance.
- Applications & Transformation
- Coordinate deployment and adoption of Group applications and platforms in the region.
- Support local business units in digital projects, ensuring alignment with Group architecture.
- Anticipate technological changes (AI, GenAI, automation) and assess their impact.
- Security & Compliance
- Apply Group cybersecurity and compliance policies (GDPR, local regulations).
- Manage risk assessments and remediation plans with the CISO.
- Financial Management
- Prepare and monitor the regional IT budget (opex & capex) on Group Taxonomy.
- Negotiate resources, optimize costs, and identify savings opportunities.
- Report accurately to Group CIO and Finance.
- People & Vendor Management
- Lead and develop regional IT staff (training, career paths, performance reviews).
- Plan and distribute workload across teams.
- Liaise with other Regional's CIO and Corporate IT teams for IT convergence.
- Manage local IT vendors and service providers, ensuring quality and efficiency.
Performance Indicators
- Compliance with Group IT standards, policies, and deadlines.
- Service quality and business satisfaction levels.
- Budget accuracy and cost optimization.
- Growth and development of regional IT competences.
Profile
- Master's degree in IT, Engineering, or related field.
- 8-12 years' IT experience, including at least 5 years in management.
- Solid expertise in IT operations, infrastructure, applications, and cybersecurity.
- Knowledge of digital/customer experience businesses, and AI technologies.
- Strong leadership, negotiation, and communication skills.
- Fluency in English; other languages (French and Spanish) are a plus.
Success Factors
- Strong alignment between Business - country IT and Group IT.
- Stable, secure, and cost efficient IT services.
- Successful contribution to Group digital transformation (AI, cloud, automation).
- Engaged and skilled regional IT teams.
- Strong communication and relationship skills to interact with Business and other IT teams.
- Strong commercial profile, able to sell IT services to the market.
ESM CIO employer: Konecta UK
At Konecta Group, we pride ourselves on being an exceptional employer, particularly for the ESM CIO role based in the vibrant Canary Wharf area of Greater London. Our work culture fosters innovation and collaboration, providing employees with ample opportunities for professional growth and development within a global framework. With a strong focus on IT transformation and a commitment to employee well-being, we offer a dynamic environment where your contributions directly impact our success and the satisfaction of our clients.
StudySmarter Expert Advice🤫
We think this is how you could land ESM CIO
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their IT strategy and how you can contribute to it. Tailor your answers to show how your experience aligns with their needs – this will make you stand out!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online resources. The more comfortable you are speaking about your skills and experiences, the more confident you'll be when it counts.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, applying directly shows your enthusiasm and commitment to joining our team.
We think you need these skills to ace ESM CIO
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the ESM CIO role. Highlight your expertise in IT operations, management, and any relevant projects you've led. We want to see how you can contribute to our mission!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the ESM CIO position. Share specific examples of how you've driven IT transformation and managed teams effectively. Let us know what excites you about joining StudySmarter!
Showcase Your Leadership Skills:As a potential ESM CIO, we need to see your leadership chops! Include examples of how you've developed teams, managed resources, and ensured service quality. We’re looking for someone who can inspire and lead our regional IT staff.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen on being part of the StudySmarter family!
How to prepare for a job interview at Konecta UK
✨Know Your ITIL Inside Out
As the ESM CIO, you'll need a solid grasp of ITIL principles. Brush up on your knowledge of IT operations, incident management, and service quality. Be ready to discuss how you've implemented these practices in previous roles and how they can benefit the organisation.
✨Align with Business Strategy
Understand the company's business strategy and how IT aligns with it. Prepare examples of how you've previously contributed to business goals through IT initiatives. This will show that you can think strategically and understand the bigger picture.
✨Showcase Your Leadership Skills
Leadership is key for this role. Be prepared to share specific instances where you've led teams, managed resources, or driven transformation projects. Highlight your ability to develop talent and foster collaboration across teams.
✨Prepare for Technical Questions
Expect questions about current technologies, especially around AI, cloud, and cybersecurity. Brush up on recent trends and be ready to discuss how you would anticipate technological changes and their impact on the business. This shows you're forward-thinking and tech-savvy.
