Konecta is hiring for a 12‑month FTC Customer Support role focused on the Italian market and phone channel. The position is hybrid and requires prior customer support and/or community management experience with fluent Italian and English for stakeholder communications and trainings.
You will engage with consumers regarding promotions, new products, or quality issues, using LifeChat, email, live-chat, and social media on Sprinklr. This is not a sales or marketing role.
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Italian Customer Care & Engagement Specialist (Hybrid) employer: Konecta Team for Coca-Cola
At Konecta Team for Coca-Cola, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture. Our European Digital Operations Leader will benefit from unparalleled opportunities for professional growth, collaboration with top-tier talent, and the chance to influence consumer experiences across diverse markets. With a commitment to innovation and employee well-being, we offer a supportive environment where your contributions truly matter.
Contact Details:
Konecta Team for Coca-Cola Recruitment Team
