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- Tasks: Lead consumer inquiries and provide exceptional support in Gaeilge and English.
- Company: Global consumer support firm with a focus on engagement.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Enhance consumer engagement and make a real difference in customer experiences.
- Qualifications: Degree in Business or Communications and strong communication skills.
- Other info: Join a dynamic team and kickstart your career journey today!
The predicted salary is between 30000 - 42000 £ per year.
A global consumer support firm is seeking a Consumer Care and Engagement Coordinator proficient in Gaeilge and English. This hybrid role involves acting as the primary contact for consumer inquiries regarding the brand.
Responsibilities include:
- Providing exceptional support
- Collaborating with the customer support team
- Improving service initiatives
A degree in Business or Communications is required, along with effective communication and customer service skills. Join us to enhance consumer engagement and start your journey today!
Bilingual Consumer Care & Engagement Lead (Hybrid) employer: Konecta Team for Coca-Cola
Contact Detail:
Konecta Team for Coca-Cola Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bilingual Consumer Care & Engagement Lead (Hybrid)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at the company you're eyeing. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by practising common questions and scenarios related to consumer care. We want you to showcase your bilingual skills and customer service expertise, so role-play with a friend or use online resources to get comfy.
✨Tip Number 3
Showcase your passion for the brand! Research their values and recent initiatives, then weave that knowledge into your conversations. It’ll demonstrate your genuine interest and commitment to enhancing consumer engagement.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Bilingual Consumer Care & Engagement Lead (Hybrid)
Some tips for your application 🫡
Show Off Your Language Skills: Since this role is all about being bilingual, make sure to highlight your proficiency in both Gaeilge and English. Use examples from your past experiences where you’ve successfully communicated in both languages.
Tailor Your Application: We want to see how you fit into our team! Customise your CV and cover letter to reflect the skills and experiences that align with the job description. Mention any relevant experience in consumer care or engagement.
Be Personable: In your written application, let your personality shine through! We’re looking for someone who can connect with consumers, so don’t be afraid to show your enthusiasm for the role and the brand.
Apply Through Our Website: To make sure your application gets to us, apply directly through our website. It’s the best way to ensure we see your application and can start the conversation about your future with us!
How to prepare for a job interview at Konecta Team for Coca-Cola
✨Brush Up on Your Bilingual Skills
Since the role requires proficiency in both Gaeilge and English, make sure to practice your language skills before the interview. Prepare to switch between languages smoothly, as you may be asked to demonstrate your ability to communicate effectively in both.
✨Know the Brand Inside Out
Research the company thoroughly. Understand their values, mission, and recent initiatives. This will not only help you answer questions confidently but also show your genuine interest in the brand and its consumer engagement strategies.
✨Prepare for Customer Scenarios
Think of potential consumer inquiries you might encounter in this role. Prepare responses that showcase your problem-solving skills and customer service experience. Practising these scenarios can help you feel more confident during the interview.
✨Showcase Your Collaborative Spirit
This position involves working closely with the customer support team. Be ready to discuss examples of how you've successfully collaborated with others in the past. Highlight your teamwork skills and how they can contribute to improving service initiatives.
