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Konecta Team for Coca-Cola

Details

  • Number of employees
    50-100
  • Company Type
    Large Multi-national
About Konecta Team for Coca-Cola

Konecta Team for Coca-Cola is a leading provider of customer service solutions in the UK, dedicated to enhancing the consumer experience for one of the world’s most iconic brands. With a strong commitment to excellence, we strive to deliver unparalleled support and engagement for Coca-Cola’s diverse range of products.

Our team is composed of highly trained professionals who are passionate about fostering positive relationships with customers. We understand that every interaction is an opportunity to build brand loyalty and trust.

At Konecta, we leverage cutting-edge technology and innovative strategies to streamline communication and ensure that customer inquiries are handled efficiently. Our services include:

  • Customer Support: Providing timely assistance through various channels including phone, email, and live chat.
  • Sales Support: Helping customers with product information, order processing, and after-sales service.
  • Feedback Management: Collecting and analyzing customer feedback to improve service delivery and product offerings.

We believe in continuous improvement and regularly train our staff to stay updated with the latest industry trends and best practices. Our vision is to be the preferred partner for Coca-Cola, contributing to its success by ensuring customer satisfaction at every touchpoint.

Located in the heart of the UK, our headquarters is strategically positioned to serve customers across the region effectively. We are proud to be part of Coca-Cola’s journey, working together to create memorable experiences for consumers.

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