Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide exceptional customer service via email and social media channels.
- Company: Leading customer support firm in Greater London with a dynamic team.
- Benefits: Full-time hybrid role with opportunities for skill enhancement.
- Why this job: Join a major brand and make a real difference in customer satisfaction.
- Qualifications: Initial customer support experience and fluency in a European language.
- Other info: Collaborative environment with growth opportunities in customer support.
The predicted salary is between 30000 - 42000 £ per year.
A leading customer support firm in the Greater London area is seeking candidates for a full-time hybrid role in customer support. The position requires initial customer support experience and fluency in a European language. Candidates will be responsible for providing exceptional customer service through various channels including email and social media. This role offers opportunities to enhance customer support skills and work collaboratively in a dynamic team environment to drive client satisfaction for a major brand.
Customer Care & Engagement Specialist (Hybrid, EU Languages) in London employer: Konecta Digital and SL&E Team for Coca-Cola
Contact Detail:
Konecta Digital and SL&E Team for Coca-Cola Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Care & Engagement Specialist (Hybrid, EU Languages) in London
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Role-play common scenarios you might face in the role. This will not only boost your confidence but also prepare you for those tricky questions during interviews.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and even a foot in the door for that Customer Care & Engagement Specialist role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Customer Care & Engagement Specialist (Hybrid, EU Languages) in London
Some tips for your application 🫡
Show Off Your Customer Support Experience: When you're writing your application, make sure to highlight any previous customer support roles you've had. We want to see how you've handled customer queries and provided solutions, so share specific examples that showcase your skills!
Fluency is Key: Since this role requires fluency in a European language, don’t forget to mention your language skills clearly. We love seeing candidates who can communicate effectively in multiple languages, so let us know what you’ve got!
Be Personable and Engaging: Remember, we’re looking for someone who can connect with customers! Use a friendly tone in your application to reflect your personality. Show us that you’re not just about the facts but also about building relationships.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way!
How to prepare for a job interview at Konecta Digital and SL&E Team for Coca-Cola
✨Know Your Customer Care Basics
Brush up on your customer support fundamentals. Be ready to discuss your previous experiences and how they relate to providing exceptional service. Think about specific examples where you turned a negative customer experience into a positive one.
✨Show Off Your Language Skills
Since fluency in a European language is key, prepare to demonstrate your language skills during the interview. Practice common customer service scenarios in that language, so you can showcase your ability to communicate effectively with diverse clients.
✨Familiarise Yourself with the Brand
Research the major brand you'll be supporting. Understand their products, values, and customer service philosophy. This knowledge will help you tailor your answers and show that you're genuinely interested in contributing to their success.
✨Prepare for Team Dynamics
This role involves working in a dynamic team environment, so be ready to discuss how you collaborate with others. Think of examples where you've worked as part of a team to solve problems or enhance customer satisfaction, and be prepared to share those stories.
