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- Tasks: Act as a brand ambassador and provide top-tier customer support via email and social media.
- Company: Dynamic global consumer support firm partnering with Coca-Cola.
- Benefits: Flexible hybrid work, vibrant team culture, and opportunities for personal growth.
- Why this job: Join an exciting journey to enhance consumer experiences and make a real impact.
- Qualifications: Experience in customer support and a passion for service excellence.
- Other info: Collaborative environment with a focus on teamwork and innovation.
The predicted salary is between 28800 - 43200 £ per year.
A dynamic global consumer support firm is seeking a customer support specialist for Coca-Cola. This hybrid role involves acting as a brand ambassador and providing top-tier customer support through various channels like email and social media.
Ideal candidates will have:
- Experience in customer support
- A strong interest in service excellence
- Fluency in English
Join this exciting journey to enhance the consumer experience while collaborating in a vibrant team environment. Apply now to start your adventure!
Hybrid Customer Care & Engagement Coordinator employer: Konecta Digital and SL&E Team for Coca-Cola
Contact Detail:
Konecta Digital and SL&E Team for Coca-Cola Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Customer Care & Engagement Coordinator
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the company on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common customer support scenarios. We want to show off our problem-solving skills and how we handle tricky situations with grace.
✨Tip Number 3
Show your passion for service excellence! During interviews, share examples of how we've gone above and beyond for customers in the past. It’s all about making that connection!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows we’re serious about joining the team!
We think you need these skills to ace Hybrid Customer Care & Engagement Coordinator
Some tips for your application 🫡
Show Your Passion for Customer Support: When writing your application, let us see your enthusiasm for customer support shine through! Share specific examples of how you've gone above and beyond to help customers in the past. This will show us that you’re not just looking for a job, but you genuinely care about service excellence.
Tailor Your Application: Make sure to customise your application for the Hybrid Customer Care & Engagement Coordinator role. Highlight relevant experiences and skills that align with the job description. We want to see how your background fits into our vibrant team and the exciting journey we’re on!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate well-structured applications that are easy to read, so make sure your passion and qualifications come across without any fluff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. Plus, it gives you a chance to explore more about who we are and what we do!
How to prepare for a job interview at Konecta Digital and SL&E Team for Coca-Cola
✨Know the Brand Inside Out
Before your interview, make sure you research Coca-Cola thoroughly. Understand their products, values, and recent initiatives. This will not only impress your interviewers but also help you articulate how you can contribute to enhancing the consumer experience.
✨Showcase Your Customer Support Skills
Prepare specific examples from your past experiences where you provided exceptional customer support. Highlight situations where you resolved issues or went above and beyond for a customer. This will demonstrate your commitment to service excellence.
✨Practice Your Communication Style
Since this role involves engaging with customers through various channels, practice your communication skills. Whether it’s through email or social media, ensure you can convey information clearly and professionally. Consider doing mock interviews with friends to refine your approach.
✨Emphasise Team Collaboration
This position is all about working in a vibrant team environment. Be ready to discuss how you’ve successfully collaborated with others in previous roles. Share examples that highlight your ability to work well in a team and contribute positively to group dynamics.
