At a Glance
- Tasks: Perform maintenance and repairs on electric overhead cranes while troubleshooting equipment breakdowns.
- Company: Konecranes is a global leader in material handling solutions, committed to diversity and customer experience.
- Benefits: Enjoy competitive salary, paid travel time, generous leave, and employee discounts.
- Other info: Work in a dynamic environment with varied tasks and a strong commitment to safety.
- Why this job: Join a supportive team with opportunities for professional growth and specialised training.
- Qualifications: Apprentice-trained or equivalent in electrical engineering; mechanical knowledge preferred.
The predicted salary is between 42000 - 65000 £ per year.
At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do is driven by passion and diversity.
Job Description
We are recruiting an electrically-qualified Crane Service Engineer to join our team based in the Manchester/Warrington/Liverpool area.
We offer
- A competitive basic salary, with a fantastic OTE (£55k-65K, includes paid overtime and travel time).
- Paid travel time – from your home in the morning and on the return home from your last job of the day.
- Generous overtime and double time at weekends.
- Call out payment.
- 33 days annual leave (includes bank holidays).
- Contributory pension + life assurance + income protection insurance.
- A Company van with satnav, corporate clothing and smart phone are provided.
- Employee Share Save Scheme.
- Retail, grocery, DIY and leisure discounts.
- Employee assistance programme.
- Enhanced maternity and paternity pay.
- Buy and sell holidays.
Your main responsibilities
- Perform preventative maintenance and repairs on electric overhead travelling cranes.
- Troubleshoot equipment breakdowns.
- Consult with customers on repair and safety related issues.
- Complete appropriate documentation through your mobile device.
This role reports to the Operations Manager.
Qualifications
- Apprentice-trained (or equivalent) and conversant with electrical engineering disciplines.
- Mechanical knowledge.
- Previous experience working with overhead cranes and hoists is preferred; maintaining, repairing, and servicing equipment in an industrial environment is essential.
- Based on 39 hours p/w Mon-Fri. Weekend overtime working will earn double time.
- Great communication skills.
- Be personable as there is regular customer contact.
- Health & Safety awareness.
- Ability to work at height.
- Willingness to work extra hours – this attracts paid overtime.
- Current driving licence.
- Willingness to work on the on-call rota with an enhanced premium.
Additional Information
- We have been awarded the RoSPA Gold Medal (for 6 consecutive years Golds) Award for our UK company safety performance!
- When you join our company, you immediately notice a sense of commitment, camaraderie, and lots of opportunities to grow professionally within our organisation.
- We provide specialised training on high-quality products, provision of all equipment and PPE along with excellent company working practices and industry-leading training programme.
Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.
Service Technician in Warrington employer: Konecranes
Konecranes is an exceptional employer, offering a dynamic work environment in West Bromwich where innovation meets safety. Employees benefit from competitive salaries, comprehensive training programmes, and opportunities for professional growth, all while being part of a supportive team that values collaboration and customer satisfaction. Join us to make a meaningful impact in the lifting industry with a company that prioritises your development and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Service Technician in Warrington
✨Tip Number 1
Familiarise yourself with Konecranes' products and services. Understanding their range of cranes and the specific technologies they use will help you speak confidently about how your skills can contribute to their operations.
✨Tip Number 2
Network with current or former employees of Konecranes. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare for technical questions related to electrical engineering and crane maintenance. Brush up on your troubleshooting skills and be ready to discuss past experiences where you've successfully resolved equipment issues.
✨Tip Number 4
Showcase your customer service skills during the interview. Since the role involves regular customer contact, demonstrating your ability to communicate effectively and build rapport with clients will set you apart from other candidates.
We think you need these skills to ace Service Technician in Warrington
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in electrical engineering and any previous work with overhead cranes. Use specific examples to demonstrate your skills and achievements in similar roles.
Craft a Strong Cover Letter:Write a cover letter that reflects your passion for the role and the company. Mention why you are interested in Konecranes and how your background aligns with their values of diversity and customer service.
Highlight Safety Awareness:Given the importance of health and safety in this role, emphasise any relevant training or certifications you have. Discuss your understanding of safety protocols and how you apply them in your work.
Showcase Customer Interaction Skills:Since the role involves regular customer contact, provide examples of how you've successfully interacted with clients in the past. Highlight your communication skills and ability to troubleshoot issues effectively.
How to prepare for a job interview at Konecranes
✨Show Your Technical Skills
As a Service Technician, you'll need to demonstrate your technical knowledge. Be prepared to discuss your experience with electrical engineering and any specific work you've done with overhead cranes. Highlighting relevant projects or challenges you've overcome can really impress the interviewers.
✨Emphasise Customer Interaction
Since this role involves regular customer contact, it's important to showcase your interpersonal skills. Share examples of how you've effectively communicated with clients in the past, especially in troubleshooting or resolving issues. This will show that you can maintain a great customer experience.
✨Demonstrate Health & Safety Awareness
Health and safety are crucial in this line of work. Be ready to discuss your understanding of safety protocols and any training you've received. Mentioning specific instances where you've prioritised safety can help underline your commitment to maintaining a safe working environment.
✨Prepare for Practical Scenarios
You might be asked to solve practical problems during the interview. Brush up on your troubleshooting skills and be ready to think on your feet. Practising common scenarios related to crane maintenance and repairs can give you an edge and show your problem-solving abilities.
