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- Tasks: Maintain and repair electric overhead cranes while providing excellent customer service.
- Company: Join Konecranes, a diverse and passionate team dedicated to great customer experiences.
- Benefits: Competitive salary, generous leave, overtime pay, and employee discounts.
- Why this job: Make a real impact in various industries while growing your skills and career.
- Qualifications: Electrical engineering knowledge and experience in industrial equipment maintenance.
- Other info: Enjoy a supportive environment with opportunities for professional development and training.
The predicted salary is between 36000 - 60000 £ per year.
Based in the Middlesbrough area.
At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.
We are recruiting an electrically‑qualified Crane Service Engineer to join our team based in the Middlesbrough area. The role involves the maintenance, repair and upgrade of our customers' lifting equipment, primarily overhead gantry cranes. The work is varied and none of the days are the same.
Benefits:
- A competitive basic salary, with a fantastic OTE (£55k-65k)
- Paid travel time – from your home in the morning and on the return home from your last job of the day
- Generous overtime and double time at weekends
- Call out payment
- 33 days annual leave (includes bank holidays)
- Contributory pension + life assurance + income protection insurance
- A company van with satnav, corporate clothing and smartphone are provided
- Employee Share Save Scheme
- Retail, grocery, DIY and leisure discounts
- Employee assistance programme
- Enhanced maternity and paternity pay
- Buy and sell holidays
Your main responsibilities:
- Perform preventative maintenance and repairs on electric overhead travelling cranes
- Troubleshoot equipment breakdowns
- Consult with customers on repair and safety related issues
- Complete appropriate documentation through your mobile device
Qualifications:
- Apprentice‑trained (or equivalent) and conversant with electrical engineering disciplines
- Mechanical knowledge
- Previous experience working with overhead cranes and hoists is preferred, but maintaining, repairing, and servicing equipment in an industrial environment is essential
- Based on 39 hours per week Mon–Fri. Weekend overtime will earn double time
- Great communication skills
- Personable, as there is regular customer contact
- Health & Safety awareness
- Able to work at height
- Willingness to work extra hours – this attracts paid overtime
- Hold a current driving licence
We have been awarded the RoSPA Gold Medal (for 6 consecutive years Golds) Award for our UK company safety performance! When you join our company, you immediately notice a sense of commitment, camaraderie, and lots of opportunities to grow professionally within our organisation. We provide specialised training on high‑quality products, provision of all equipment and PPE along with excellent company working practices and industry‑leading training programme.
Why join us:
We pride ourselves on having a broad portfolio of customers who operate across multiple industries; these include Container Handling, Automotive, Aerospace, Construction, Rail, Ports, Power, Waste to Energy, Mining and General Manufacturing to name but a few.
Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.
Seniority Level: Entry level
Employment Type: Full-time
Job Function: Information Technology
Industry: Machinery Manufacturing
Service Technician employer: Konecranes
Contact Detail:
Konecranes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Technician
✨Tip Number 1
Get to know the company culture! Before your interview, check out Konecranes' values and mission. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to service technician roles. Think about your past experiences and how they relate to the job. We want you to feel confident when discussing your skills!
✨Tip Number 3
Show off your personality! Konecranes values diversity and a personable approach. Be yourself during the interview and let your passion for the role shine through. Remember, they want to see the real you!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Service Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Technician role. Highlight your electrical engineering qualifications and any experience with overhead cranes. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for customer service and how you can contribute to our team. We love seeing personality, so don’t be afraid to let yours show through.
Showcase Relevant Experience: When detailing your work history, focus on your experience in maintenance and repair within an industrial environment. We’re keen to know about your troubleshooting skills and any customer interactions you've had.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Konecranes
✨Know Your Stuff
Make sure you brush up on your electrical engineering knowledge and any specific experience you have with overhead cranes. Be ready to discuss your past roles and how they relate to the responsibilities of a Service Technician at Konecranes.
✨Show Off Your People Skills
Since this role involves regular customer contact, it’s crucial to demonstrate your communication skills. Think of examples where you've successfully interacted with customers or resolved issues, and be prepared to share these during the interview.
✨Safety First!
Konecranes values health and safety, so be sure to highlight your awareness and experience in this area. Discuss any relevant training or practices you've followed in previous jobs that ensure a safe working environment.
✨Be Ready for the Unexpected
The job is varied, so expect questions about how you handle unexpected situations or equipment breakdowns. Prepare some scenarios where you’ve had to troubleshoot effectively and think on your feet.
