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For Companies At a Glance
- Tasks: Maintain and repair electric overhead cranes while ensuring customer satisfaction.
- Company: Join Konecranes, a diverse and passionate team dedicated to great customer experiences.
- Benefits: Competitive salary, generous leave, overtime pay, and employee discounts.
- Other info: Work in a dynamic environment with opportunities for personal and professional growth.
- Why this job: Enjoy varied workdays and make a real impact in the lifting equipment industry.
- Qualifications: Apprentice-trained in electrical engineering with mechanical knowledge preferred.
The predicted salary is between 55000 - 65000 £ per year.
Company Description
At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.
Job Description
We are recruiting an electrically-qualified Crane Service Engineer to join our team based in the Kent/Essex/London area. We offer:
- A competitive basic salary, with a fantastic OTE (£55k-65K, this includes paid overtime and travel time).
- Paid travel time – from your home in the morning and on the return home from your last job of the day.
- Generous overtime and double time at weekends.
- Call out payment.
- 33 days annual leave (includes bank holidays).
- Contributory pension + life assurance + income protection insurance.
- A Company van with satnav, corporate clothing and smart phone are provided.
- Employee Share Save Scheme.
- Retail, grocery, DIY and leisure discounts.
- Employee assistance programme.
- Enhanced maternity and paternity pay.
- Buy and sell holidays.
Your main responsibilities
- You will perform preventative maintenance and repairs on electric overhead travelling cranes.
- Trouble-shooting equipment breakdowns.
- Consult with customers on repair and safety related issues.
- Complete appropriate documentation through your mobile device.
Role context
This role reports to the Operations Manager. The role of a Crane Service Engineer will involve the maintenance, repair and upgrade of our customers' lifting equipment, primarily overhead gantry cranes. The work we offer is varied and two days are rarely the same.
Qualifications
What we are looking for in you:
- Apprentice-trained (or equivalent) and conversant with electrical engineering disciplines.
- Mechanical knowledge.
- Previous experience working with overhead cranes and hoists is preferred, but maintaining, repairing, and servicing equipment in an industrial environment is essential.
- Based on 39 hours p/w Mon-Fri. Weekend overtime working will earn double time.
- Great communication skills.
- Be personable as there is regular customer contact.
Service Technician in Kent employer: Konecranes
Contact Detail:
Konecranes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Technician in Kent
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about asking for introductions. The more people you know, the better your chances of landing that Service Technician role.
✨Tip Number 2
Prepare for interviews by researching Konecranes and understanding their values. Show them you’re not just another candidate; demonstrate how your skills and passion align with their mission to provide great customer experiences.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable discussing your experience with electrical engineering and overhead cranes. The more you practice, the more confident you'll feel when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Service Technician in Kent
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about becoming a part of our team at Konecranes. Share why you’re passionate about service engineering and how you can contribute to our mission.
Tailor Your CV: Make sure your CV is tailored specifically for the Service Technician role. Highlight your relevant experience with electrical engineering and any work you've done with overhead cranes. We love seeing how your background aligns with what we do!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon unless it’s relevant to the role. We appreciate a well-structured application that makes it easy for us to see your qualifications and experience.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our fantastic team at Konecranes.
How to prepare for a job interview at Konecranes
✨Know Your Stuff
Make sure you brush up on your electrical engineering knowledge and any specific experience you have with overhead cranes. Be ready to discuss your past roles and how they relate to the responsibilities of a Crane Service Engineer.
✨Show Off Your People Skills
Since this role involves regular customer contact, practice how you'll communicate effectively with clients. Think of examples where you've successfully resolved issues or provided excellent service in previous jobs.
✨Prepare for Technical Questions
Expect some technical questions during the interview. Review common troubleshooting scenarios related to electric overhead travelling cranes and be prepared to explain your thought process when diagnosing problems.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or the types of projects you might work on. This shows your genuine interest in the role and helps you assess if it's the right fit for you.