At a Glance
- Tasks: Manage debtors, ensure timely payments, and resolve account queries for regional customers.
- Company: Join a dynamic team focused on financial excellence and customer relationships.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Collaborative environment with potential for career advancement.
- Why this job: Make a real difference in financial management while building strong customer connections.
- Qualifications: Experience in credit control or finance, with strong communication skills.
The predicted salary is between 30000 - 40000 € per year.
The Regional Credit Controller reports into the Service Regional Collections Team Leader and is responsible for conducting collection activities, managing debtors, ensuring timely payments, reconciling accounts, and resolving account queries, invoice disputes, and aged debt recovery for regional customers.
Responsibilities
- Taking responsibility for debt accounts to ensure the monies owed are collected in line with agreed payment days and any outstanding issues are resolved.
- Ensuring that debt is collected within set targets and outstanding monies are actively chased.
- Identifying, recording, and processing end-to-end dispute resolution.
- Conducting collection calls in a structured way and updating and maintaining notes in multiple systems.
- Managing customers with complex billing requirements across multiple sites.
- Recording invoice disputes in the credit management system.
- Resolving invoice disputes, conducting investigation through to root cause resolution, and implementing system or process fixes.
- Processing credit and credit-rebill requests in the system as required.
- Responsible for account reconciliations end-to-end AR.
- Attending regular regional debt calls and ledger reviews.
- Building and maintaining excellent working relationships with customers and internal key stakeholders.
Regional Credit Controller in Surrey employer: KONE
As a Regional Credit Controller, you will thrive in a dynamic work environment that prioritises collaboration and professional growth. Our company offers competitive benefits, a supportive culture that values teamwork, and ample opportunities for career advancement, all while being located in a vibrant region that fosters both personal and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Regional Credit Controller in Surrey
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and credit control sectors. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for credit controller roles and practice your answers. Show them you know your stuff about debt recovery and account reconciliation.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s the best way to ensure your application gets seen by the right people.
We think you need these skills to ace Regional Credit Controller in Surrey
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in credit control and collections. We want to see how you've managed debtors and resolved disputes in the past, so don’t hold back on those details!
Showcase Your Communication Skills:As a Regional Credit Controller, you'll be making collection calls and liaising with customers. Use your application to demonstrate your strong communication skills and any experience you have in managing complex billing requirements.
Be Detail-Oriented:Attention to detail is key in this role. When filling out your application, ensure that all information is accurate and clearly presented. We appreciate candidates who can keep their accounts reconciled and organised!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at KONE
✨Know Your Numbers
As a Regional Credit Controller, you'll be dealing with figures all day long. Brush up on your financial knowledge and be ready to discuss how you've successfully managed debtors in the past. Be prepared to share specific examples of how you’ve met collection targets or resolved disputes.
✨Master the Art of Communication
Collection calls are a big part of this role, so practice your communication skills. Think about how you can convey complex billing requirements clearly and concisely. Role-play with a friend or family member to get comfortable with handling tough conversations and maintaining professionalism.
✨Showcase Your Problem-Solving Skills
You’ll need to resolve invoice disputes and conduct investigations, so come prepared with examples of how you've tackled similar challenges before. Highlight your ability to identify root causes and implement effective solutions, as this will show your potential employer that you can handle the complexities of the role.
✨Build Rapport with Stakeholders
Building relationships is key in this position. Think about how you can demonstrate your ability to maintain excellent working relationships with both customers and internal teams. Share stories that illustrate your collaborative approach and how you’ve successfully navigated challenging situations in the past.
