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For Companies At a Glance
- Tasks: Drive revenue growth and build strategic partnerships with clients in the lifts and escalators sector.
- Company: Join KONE, a leader in innovative lift and escalator solutions.
- Benefits: Competitive salary, 25 days holiday, paid volunteering day, and private medical insurance.
- Other info: Enjoy endless support from industry leaders and excellent career development opportunities.
- Why this job: Make a real impact by managing high-value accounts and driving business success.
- Qualifications: 5+ years in Account Management or Business Development with strong relationship-building skills.
The predicted salary is between 50000 - 65000 £ per year.
The Key Account Manager is responsible for driving revenue growth, retention, and strategic partnerships between KONE and our customers at a senior level and serve as the main point of contact, negotiating complex contracts, leading long-term account strategies, and overseeing client satisfaction to maximise profitability with lifts and escalators.
Responsibilities
- Identify, pursue, and close new business opportunities (cross-selling/upselling) within existing accounts.
- Creating and managing sales leads and opportunities in your customer base with the account teams.
- Sharing customer knowledge and contacts to support other account team members to win business.
- Creating value propositions with clearly described benefits of KONE solutions for customer's needs.
- Accountable for national or frame agreements and managing the customer's contract portfolio.
- Developing the profitability of the customers' business with KONE according to the account plan.
- Developing market intelligence and customer insight to develop credibility and a competitive advantage.
- Canvassing new business whilst ensuring you retain and grow existing accounts.
- Negotiating and renewing contracts.
- Collaborating with operational service teams to help coordinate service completions on a weekly, monthly, and annual basis.
Qualifications
- Minimum 5-years' experience in Account Management or Business Development is essential.
- Ability to develop high level relationships between customer companies at a senior level and deal with escalations.
- A sales background is desirable.
- Demonstrated success in managing high-value portfolios and achieving revenue targets.
- Strong analytical skills to analyze complex business problems and develop effective, long-term solutions.
- Mastery of customer contacts, presentations, negotiations, closing deals, tendering process, after-sales activities, and good knowledge of contractual and financial terms.
- Experience in maintaining and developing existing customer accounts.
- Ability to communicate features, advantages, benefits, and value to different customer needs and tailor KONE solutions accordingly.
- Ability to build rapport and collaborate with others within KONE and externally and drive performance and delivery.
- Aptitude in networking and building relationships at all levels.
- Adaptability and strong problem-solving skills.
- Effective communication skills together with good written and spoken English.
- Preference for Salesforce or SAP knowledge is desirable.
- Good IT skills.
Benefits
- We offer a competitive salary, 25 days holiday and additional Bank Holidays, a paid Volunteering Day, Company Pension Scheme, Bonus, Private Medical Insurance, PDI, Dental Health Insurance, GymFlex Membership, development opportunities and development reviews to help you achieve your professional goals.
- Endless support from experienced leaders within the lifts industry, Kone Discounts, 24/7 GP Support.
Account Manager in Surrey employer: KONE
Contact Detail:
KONE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in Surrey
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. The more connections you make, the better your chances of landing that Account Manager role.
✨Tip Number 2
Practice your pitch! You never know when an opportunity might arise, so be ready to talk about your experience and how you can drive revenue growth for KONE. Keep it concise, engaging, and tailored to the needs of the company.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Mention something specific from your conversation to remind them why you’re the perfect fit for their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Account Manager in Surrey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Account Manager role. Highlight your experience in driving revenue growth and managing high-value portfolios, as these are key aspects of the job. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us about your passion for account management and how you’ve successfully built relationships at a senior level. Don’t forget to mention any relevant sales experience that showcases your ability to close deals.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your success in managing accounts and achieving revenue targets. Numbers speak volumes, so if you can quantify your successes, do it! We love seeing tangible results.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at KONE
✨Know Your Numbers
As an Account Manager, you'll need to demonstrate your ability to drive revenue growth. Be prepared to discuss specific figures from your past experiences, such as sales targets you've met or exceeded, and how you achieved them. This shows you understand the importance of metrics in account management.
✨Master the Art of Negotiation
Negotiating complex contracts is a key part of the role. Brush up on your negotiation skills before the interview. Think of examples where you've successfully negotiated terms that benefited both parties. This will highlight your capability to handle high-stakes discussions.
✨Showcase Your Relationship-Building Skills
Building rapport with clients is crucial. Prepare to share stories about how you've developed long-term relationships with customers. Highlight any strategies you've used to maintain and grow these accounts, as this will demonstrate your ability to foster trust and collaboration.
✨Be Ready to Discuss Market Insights
Understanding market intelligence is vital for this role. Research current trends in the lifts and escalators industry and be ready to discuss how you can leverage this knowledge to create competitive advantages for KONE. This shows you're proactive and informed, which is exactly what they’re looking for.