At a Glance
- Tasks: Manage repair projects, ensuring smooth communication and excellent customer service.
- Company: Join KONE, a leader in innovative and collaborative work culture.
- Benefits: Competitive salary, company car, private medical insurance, and 25 days holiday.
- Other info: Great career development opportunities and a focus on sustainability.
- Why this job: Be the key contact for exciting projects and build lasting relationships.
- Qualifications: Strong communication skills and a proactive mindset; experience in repairs is a plus.
The predicted salary is between 40000 - 50000 £ per year.
- Due to some exciting projects, KONE is looking for a
- Repairs Manager to join our
London Heathrow Team.
If you're someone who enjoys building strong relationships, keeping projects moving, and making sure customers receive a great service from start to finish, this could be the role for you.
As a Repair Manager, you'll take ownership of the repair journey from the moment a request comes in through to a successful handover to the delivery team.
You'll be the key point of contact, working closely with customers, subcontractors, suppliers, and internal teams to keep repairs on track, solve problems, and ensure everything runs smoothly.
You'll typically spend 3–4 days a week in the office, working alongside the team and meeting with customers when needed. A driving license is mandatory.
- What you'll be doing
- Managing repair KPIs from quotation through to handover.
- Collaborating with Repairs Supervisors and delivery teams to ensure works are accuratly quoted and delivered to scope.
- Building lasting relationships and providing an excellent customer experience.
- Keeping communication clear, timely, and proactive throughout each repair.
- Revewing costs against actuals, and ensuring margins are correct and works are priced accuratly.
- Supporting the Operations in managing the P&L of the department.
What we're looking for
- Someone who enjoys working with people and building strong relationships.
- Excellent communication skills and confidence working with a range of stakeholders.
- Strong organisation skills with the ability to manage multiple priorities.
- A proactive mindset and a natural approach to solving problems.
- Previous experience in repairs, construction, engineering, facilities, or a similar customer-focused coordination role is beneficial but not essential.
- What you'll get
- Competitive salary, depending on experience
- Company car
- Private medical insurance
- 25 days' holiday plus bank holidays
- Company pension scheme
- Life Assurance and Employee Assistance Programme
- Personal Development Incentive (PDI)
- Cycle to Work scheme and a range of employee discounts
- Ongoing training through our dedicated learning platform
- Clear opportunities to develop your career within the business
Please note
This role is not eligible for visa sponsorship. Must be able to obtain an Airside pass.
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual.
Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas.
Sustainability is an integral part of our culture and the daily practice.
We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized.
In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on https://careers. kone. com/en/
Repair Manager in Slough employer: KONE
KONE is an exceptional employer, offering a dynamic and collaborative work environment where every employee's contribution is valued. With a strong focus on career progression, comprehensive training opportunities, and a commitment to sustainability, KONE empowers its Escalator Engineers in Scotland to thrive both professionally and personally. Enjoy competitive salaries, generous holiday allowances, and a culture that prioritises trust, respect, and recognition of good performance.
StudySmarter Expert Advice🤫
We think this is how you could land Repair Manager in Slough
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like KONE, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Repair Manager at KONE.
We think you need these skills to ace Repair Manager in Slough
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at KONE
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
