KONE is seeking a Service Coordination Manager to lead and develop the North & Scotland service coordination team. This hybrid role blends office leadership with field collaboration to ensure efficient scheduling and superior customer service.
You will be responsible for coaching, workload prioritisation, KPI monitoring and cross-functional teamwork across Customer Service and Operations. Strong leadership and problem-solving are essential.
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Service Operations Lead – North & Scotland employer: KONE
KONE is an exceptional employer that prioritises employee growth and well-being, offering a competitive salary alongside generous benefits such as 25 days of holiday, private medical insurance, and a commitment to sustainability. Our innovative and collaborative work culture fosters trust and respect among colleagues, ensuring that every team member's contributions are valued and recognised. With endless support from experienced leaders and opportunities for professional development, KONE is dedicated to helping you achieve your career aspirations while maintaining a healthy work-life balance in the vibrant city of London.
