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- Tasks: Maintain and repair lifts and escalators at a prestigious site in Canary Wharf.
- Company: Join KONE, a global leader in lift and escalator innovation.
- Benefits: Competitive salary, 25 days holiday, strong pension, and career progression.
- Why this job: Work on iconic buildings and develop your technical skills in a dynamic environment.
- Qualifications: NVQ Level 3 in Lift Engineering and proven maintenance experience required.
- Other info: Enjoy a supportive culture with opportunities for long-term growth.
The predicted salary is between 36000 - 60000 £ per year.
Location: Citi Group Tower, Canary Wharf
Shift Pattern: 4 days on / 4 days off → 4 nights on / 4 nights off (12-hour shifts)
About KONE
At KONE, our mission is to improve the flow of urban life. We are a global leader in the lift and escalator industry, known for innovation, safety, sustainability and people-first culture. We are proud to support some of London’s most iconic buildings — including Citi Group Tower in Canary Wharf.
The Role
We are looking for an experienced Service Engineer to join our team supporting a high-profile customer site at Citi Group Tower. This is a critical, customer-facing role, ensuring the safe, reliable and efficient operation of lift and escalator equipment within a demanding commercial environment. You will work a rotating 4 on / 4 off shift pattern, covering both days and nights, delivering exceptional service and maintaining strong relationships with the client.
Key Responsibilities
- Carry out planned preventative maintenance (PPM) on lifts and associated equipment
- Respond promptly to breakdowns and call-outs, ensuring minimal downtime
- Diagnose faults efficiently and carry out repairs safely and effectively
- Ensure all work is completed in line with KONE safety processes and site procedures
- Maintain accurate service documentation using digital tools
- Build strong working relationships with the customer and on-site stakeholders
- Support continuous improvement and high performance standards on site
What We’re Looking For
- NVQ Level 3 (or equivalent) in Lift Engineering
- Proven experience working as a Service or Maintenance Engineer
- Strong fault-finding and troubleshooting skills
- Ability to work independently on a critical, high-profile site
- Excellent communication and customer-service skills
- Strong safety mindset and attention to detail
- Flexibility to work rotating day and night shifts
What KONE Offers
- Competitive salary with shift allowance
- Structured overtime opportunities
- 25 days holiday plus bank holidays
- Strong pension and benefits package
- Industry-leading training and development
- Career progression within a global organisation
- Supportive, inclusive and safety-driven culture
Why Join KONE at Canary Wharf?
- Work on a prestigious, flagship customer site
- Be part of a dedicated site team
- Opportunity to develop your technical expertise in a complex environment
- Stability, structure and long-term career growth
Please note: This role is not eligible for visa sponsorship.
Service Engineer- Canary Wharf (nights & days) employer: KONE
Contact Detail:
KONE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer- Canary Wharf (nights & days)
✨Tip Number 1
Network like a pro! Reach out to current or former employees at KONE on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Since this role is all about lifts and escalators, make sure we can talk confidently about fault-finding and maintenance processes.
✨Tip Number 3
Show off our customer service skills during the interview. KONE values strong relationships with clients, so let’s share examples of how we’ve gone above and beyond in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep track of our application status easily.
We think you need these skills to ace Service Engineer- Canary Wharf (nights & days)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Service Engineer, especially any work with lifts and escalators. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant qualifications!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about working at KONE and how you can contribute to our mission of improving urban life. Keep it concise but impactful – we love a good story!
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We’re looking for strong fault-finding and troubleshooting skills, so share specific instances where you’ve made a difference!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at KONE
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to lift and escalator systems. Be ready to discuss your experience with planned preventative maintenance and fault diagnosis, as these are key aspects of the role.
✨Showcase Your Customer Service Skills
Since this is a customer-facing role, prepare examples of how you've built strong relationships with clients in the past. Highlight your communication skills and how you handle challenging situations to demonstrate your ability to maintain high service standards.
✨Understand the Shift Pattern
Familiarise yourself with the 4 on / 4 off shift pattern. Be prepared to discuss how you manage work-life balance during night shifts and your flexibility in adapting to this schedule, as it’s crucial for the role.
✨Safety First Mindset
KONE places a strong emphasis on safety. Be ready to talk about your approach to safety in previous roles and any relevant training you've received. This will show that you take safety seriously and align with KONE's culture.
