At a Glance
- Tasks: Handle customer inquiries, prepare quotes, and manage tender documentation.
- Company: Join KONE, a leader in lift solutions with a collaborative culture.
- Benefits: Enjoy competitive salary, 25 days holiday, and hybrid working options.
- Other info: Dynamic office setting with opportunities for growth and performance bonuses.
- Why this job: Make an impact in sales while developing your skills in a fast-paced environment.
- Qualifications: Strong communication skills and some sales experience preferred.
The predicted salary is between 35000 - 42000 £ per year.
Overview
The Sales / Tendering Specialist is responsible for handling customer inquiries, preparing quotations, managing tender documentation and coordinating with field sales teams and technical departments to ensure smooth and efficient sales processes.
Salesperson is responsible for generating sales from an office‑based position.
This is a target‑driven role, requiring a proactive approach to converting inquiries into sales, preparing competitive quotations, and supporting tender submissions.
Success is measured against monthly and quarterly sales targets.
Key Responsibilities
- Customer Support: Respond to incoming inquiries via phone, email, or online platforms, providing product information and guidance on lift solutions.
- Quotation Preparation: Generate accurate and competitive quotes for lift installations, repairs, modernizations, and maintenance contracts.
- Tender Coordination: Assist in preparing and submitting tender documents, ensuring compliance with client requirements and deadlines.
- Sales Administration: Maintain records of customer interactions, quotations, and sales activities using CRM systems.
- Product Knowledge: Stay up to date with lift products, services, and technical specifications to effectively communicate with clients.
- Team Collaboration: Work closely with field sales representatives, engineers, and project managers to support sales efforts and resolve customer queries.
- Follow‑Up: Track and follow up on quotations and proposals to convert leads into sales.
- Reporting: Provide regular updates and reports on sales activity, pipeline status, and customer feedback.
Skills & Qualifications
- Good communication and interpersonal skills.
- Experience in sales / sales support, preferably in a technical or engineering environment.
- Ability to understand and explain technical products and services.
- Proficiency in Microsoft Office and CRM software.
- Attention to detail and organizational skills.
- Knowledge of lift industry standards and terminology (preferred but not essential).
Work Environment
- Office‑based with occasional client meetings or site visits.
- Fast‑paced and collaborative setting, often working to tight deadlines.
- What KONE can offer
- Competitive salary, 25 days holiday + 8 bank holidays, 1 volunteering day, Pension Scheme
- Development opportunities and performance reviews
- Quarterly commission, dental insurance, medical plan
- Gym Flexi membership, KONE discounts, 24/7 GP support & wellbeing access, hybrid working
- #J-18808-Ljbffr
Sales - Tendering Specialist employer: KONE
KONE is an exceptional employer, offering a dynamic and supportive work environment for Lift Testers in South Wales. With a strong emphasis on employee development, we provide clear career progression pathways, access to extensive training resources, and a collaborative culture that values each individual's contributions. Our commitment to sustainability and ethical practices, combined with competitive benefits such as an excellent salary, travel pay, and a company pension scheme, makes KONE a rewarding place to build your career.
