At a Glance
- Tasks: Handle customer inquiries, prepare quotes, and manage tender documentation.
- Company: Join a leading company in the lift industry with a supportive team.
- Benefits: Competitive salary, 25 days holiday, hybrid working, and wellness support.
- Other info: Fast-paced office environment with great career development opportunities.
- Why this job: Make an impact by converting inquiries into sales and supporting clients.
- Qualifications: Strong communication skills and experience in sales support or customer service.
The predicted salary is between 30000 - 40000 £ per year.
The role is responsible for handling customer inquiries, preparing quotations, managing tender documentation, and coordinating with field sales teams and technical departments to ensure smooth and efficient sales processes. The position is office‑based and target‑driven, requiring a proactive approach to converting inquiries into sales, preparing competitive quotations, and supporting tender submissions. Success is measured against monthly and quarterly sales targets.
Key Responsibilities
- Customer Support: Respond to inquiries via phone, email, or online platforms, providing product information and guidance on lift solutions.
- Quotation Preparation: Generate accurate and competitive quotes for lift installations, repairs, modernisations, and maintenance contracts.
- Tender Coordination: Assist in preparing and submitting tender documents, ensuring compliance with client requirements and deadlines.
- Sales Administration: Maintain records of customer interactions, quotations, and sales activities using CRM systems.
- Product Knowledge: Stay up to date with lift products, services, and technical specifications to communicate effectively with clients.
- Team Collaboration: Work closely with field sales representatives, engineers, and project managers to support sales efforts and resolve customer queries.
- Follow‑Up: Track and follow up on quotations and proposals to convert leads into sales.
- Reporting: Provide regular updates and reports on sales activity, pipeline status, and customer feedback.
Skills & Qualifications
- Strong communication and interpersonal skills.
- Experience in sales support or customer service, preferably in a technical or engineering environment.
- Ability to understand and explain technical products and services.
- Proficiency in Microsoft Office and CRM software.
- Attention to detail and organisational skills.
- Knowledge of lift industry standards and terminology (preferred but not essential).
Work Environment
- Office‑based with occasional client meetings or site visits.
- Fast‑paced and collaborative setting, often working to tight deadlines.
Benefits
- We offer a competitive salary, 25 days holiday plus 8 bank holidays, one volunteering day, pension scheme, development opportunities and reviews, quarterly commission, dental insurance, private medical plan, GymFlexi membership, KONE discounts, 24/7 GP support & wellbeing access, and hybrid working.
Sales / Tendering Repairs Specialist - 15M Maternity Cover employer: KONE
As a Sales / Tendering Repairs Specialist at our company, you will thrive in a dynamic and supportive office environment that prioritises employee growth and well-being. We offer a competitive salary alongside generous benefits such as 25 days of holiday, a pension scheme, and opportunities for professional development, all while fostering a collaborative culture that encourages teamwork and innovation. Join us to be part of a company that values your contributions and provides the tools you need to succeed in the lift industry.
StudySmarter Expert Advice🤫
We think this is how you could land Sales / Tendering Repairs Specialist - 15M Maternity Cover
✨Get Involved in Local Networking Events
Sales and business development thrive on personal connections, so hit up local networking events! These gatherings are a goldmine for temporary roles, allowing us to meet potential employers like KONE in person and leave a memorable impression.
✨Leverage Industry-Specific Job Boards
Jump onto job boards tailored for sales roles like SalesGravy or AngelList. Temporary positions often pop up there, so keep your eyes peeled and apply directly to roles that excite you — this could fast-track your application with companies like KONE.
✨Perfect Your Elevator Pitch
In sales, we know how crucial first impressions are. Craft a snappy elevator pitch that highlights your strengths and your interest in temporary roles. That way, when you meet someone from KONE or another potential employer, you’re ready to wow them on the spot!
✨Follow Up and Stay Engaged
After applying for a temporary position, don’t sit back and wait! Shoot a follow-up email about a week later. This shows your enthusiasm for the role at KONE and helps keep you on their radar — you might just make the right kind of noise!
We think you need these skills to ace Sales / Tendering Repairs Specialist - 15M Maternity Cover
Some tips for your application 🫡
Show Off Your Sales Skills:In sales and business development, it's all about proving you can drive results. Make sure your CV highlights any previous experience in hitting targets or boosting sales. Numbers really speak — include any sales figures or goals you've smashed to grab our attention!
Tailor Your Cover Letter to the Role:This is your chance to shine! Talk about why you're excited about the temporary role at KONE and how your skills can help us thrive. We want to see your motivation and how you can bring value to our team in a short period.
Highlight Your Relationship-Building Skills:Sales is all about connections. In your application, don't forget to mention your ability to build relationships with clients or colleagues. Share any examples where you've successfully nurtured partnerships or handled client objections — these stories can really help us see your potential.
Be Clear About Your Availability:Since this is a temporary position, let us know when you're available to start and how flexible you are with hours. This clarity helps us assess how well you fit into our immediate needs at KONE!
How to prepare for a job interview at KONE
✨Know Your Numbers
In sales and business development, being numbers-savvy is crucial. Brush up on key metrics like conversion rates and sales growth percentages that are relevant to the role at KONE. It’s all about showing you can analyse data to drive better decisions.
✨Be Prepared for Role-Play Scenarios
Expect role-play scenarios where you're asked to sell a product or handle objections. It’s a great chance to showcase your communication skills and your approach to overcoming challenges. Practice these with a friend or in front of the mirror – it can really help you feel at ease during the interview!
✨Highlight Flexibility and Adaptability
Since this is a temporary gig, emphasise your adaptability and willingness to jump in quickly. Share examples of how you've successfully adjusted to changes in previous roles or projects. KONE will want to know you're ready to hit the ground running.
✨Showcase Your Network and Collaborations
Temporary roles often require a strong network. Bring up any partnerships or connections you have that could benefit KONE. Whether it’s past clients or industry contacts, showing you can leverage relationships is a big plus in sales!
