At a Glance
- Tasks: Engage with customers to identify lift modernisation opportunities and improve safety and performance.
- Company: Join KONE, a leader in the lift and escalator industry with a collaborative culture.
- Benefits: Enjoy competitive salary, 25 days holiday, hybrid working, and wellness support.
- Other info: Great career growth opportunities and a focus on sustainability and employee engagement.
- Why this job: Make a real impact by helping clients enhance their lift systems and safety.
- Qualifications: Resilient, proactive, and confident communicator; telesales experience is a plus.
The predicted salary is between 31500 - 38500 £ per year.
Do you enjoy speaking with customers, identifying opportunities, and helping clients make informed investment decisions?
In this role, you will need to understand customers' buildings, anticipate future needs, and position modernisation as a planned lifecycle investment that improves safety, performance, and reliability.
You would be responsible for proactively engaging with existing customers to identify opportunities to improve the safety, reliability, performance, and longevity of their lift equipment through modernisation solutions.
The role focuses on building customer relationships, understanding clients' operational needs, and generating qualified opportunities for the modernisation sales team.
Working closely with service, engineering, and sales colleagues, this role will help customers plan future investment while supporting business growth.
Key Responsibilities
- Approaching On and Off service Portfolio customers by telephone, such as leads and quotation follow-ups to discuss the condition and lifecycle of their lift assets.
- Identify ageing equipment and discuss the benefits of lift modernisation, including improved reliability, safety, energy efficiency, compliance, and passenger experience.
- Qualify customer interest and arrange appointments for Modernisation salespeople or prepare quotations where appropriate.
- Work alongside Area Service Managers / service engineers to identify potential upgrade opportunities from maintenance visits.
- Maintain accurate records of customer interactions and opportunities within the company's CRM system.
- Create Asset Management Plans and present initial findings to customers
- Follow up on previous quotations and recommendations
- Set up call campaigns to bring in leads
- Achieve agreed KPIs for customer engagement, opportunity generation, and conversion.
- Key Skills & Experience
- You are resilient, independent, proactive and are confident on the phone, so experience in a telesales position or business development would be an advantage.
You are competent in CRM systems (we work with Salesforce).
You will be customer focused, able to communicate well and understand the needs of customers and the importance of providing solutions to satisfy short and long-term objectives.
A technical background would help but is not essential as training will be given, so you are confident discussing basic solutions/products offerings with customers.
What KONE can offer
- competitive salary
- 25 days holiday and 8 additional Bank Holidays
- 1 volunteering day
- Pension Scheme
- Development opportunities and development reviews to help you achieve your professional goals
- Endless support from experienced leaders within the lift and escalator industry
- Quarterly Commission
- Dental Plan
- Medical Insurance
- Gym Flexi Membership
- Kone Discounts
- 24/7 GP Support & Wellbeing Access
- hybrid working
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual.
Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas.
Sustainability is an integral part of our culture and the daily practice.
We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized.
In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
- Read more on https://kone. com/global/en/careers. html
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Sales Development Specialist employer: KONE
KONE is an exceptional employer, offering a dynamic and collaborative work environment where every employee's contribution is valued. With a strong focus on career progression, comprehensive training opportunities, and a commitment to sustainability, KONE empowers its Escalator Engineers in Scotland to thrive both professionally and personally. Enjoy competitive salaries, generous holiday allowances, and a culture that prioritises trust, respect, and recognition of good performance.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Development Specialist
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Development Specialist at KONE, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including KONE. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Development Specialist. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Development Specialist
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for KONE:When writing your cover letter, make sure to tailor your message specifically for KONE. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at KONE
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show KONE that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show KONE that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with KONE’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
