At a Glance
- Tasks: Coordinate repairs, manage schedules, and ensure efficient communication with engineers and customers.
- Company: Join KONE, a leader in the lift and escalator industry with a collaborative culture.
- Benefits: Enjoy competitive salary, 25 days holiday, hybrid working, and wellness support.
- Other info: Great career growth opportunities and a focus on sustainability and employee engagement.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Strong organisational skills and proficiency in SAP, Salesforce, and Excel.
The predicted salary is between 40500 - 49500 £ per year.
Job Overview
We are seeking a highly organised and initiative-taking Repair Co‑Ordinateur to join our team.
The successful candidate will support the ASM (Area Service Manager) community in scheduling chargeable repairs, ensuring that work is completed efficiently while meeting monthly and quarterly targets.
This role requires excellent communication, coordination, and analytical skills to liaise with engineers, customers, suppliers, and subcontractors effectively.
This position will cover 12 Months maternity leave.
Key Responsibilities
- Assist the ASM in scheduling and managing chargeable repairs.
- Work towards achieving and exceeding monthly and quarterly targets.
- Coordinate with engineers to book in repair work efficiently.
- Communicate with customers to provide updates on repair completion timelines.
- Order necessary parts and follow up with suppliers, logistic companies, and subcontractors.
- Participate as an active member of the Planner Group team, collaborating on workload and sharing best practices.
- Present up-to-date figures on progress, ensuring transparency and alignment with targets.
- Review completed work to ensure timely invoicing and resolve any DMR queries.
- Track invoice rates and figures throughout the month to ensure targets are met.
- Support ASMs with insurance annotation and documentation.
- Understand contract terms to determine whether a repair is chargeable or covered under an existing contract.
- Provide coverage for other planners during holidays and sickness periods.
Skills & Experience
- Good customer service and administration skills.
- Exceptional organisational and time‑management skills.
- Proficiency in SAP, Salesforce, Excel, and Adobe. (Training will be given).
- Good communication skills, both internal and external.
- Ability to manage multiple priorities and work effectively under pressure.
- Detail‑oriented with a problem‑solving mindset.
- Experience in logistics, scheduling, or repair planning is a plus.
- What KONE can offer
- competitive salary
- 25 days holiday
- 8 additional Bank Holidays
- 1 volunteering day
- Pension Scheme
- Development opportunities and development reviews
- Endless support from experienced leaders within the lift and escalator industry
- Quarterly Commission
- Dental Plan
- Medical Insurance
- Flexigym Membership
- Kone Discounts
- 24/7 GP Support & Wellbeing Access
- hybrid working
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual.
Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas.
Sustainability is an integral part of our culture and the daily practice.
We follow ethical business practices and we seek to develop a culture of working together where co‑workers trust and respect each other and good performance is recognized.
In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
- Read more on https://kone. com/global/en/careers. html
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Repairs Coordinator - 12M Maternity Cover employer: KONE
KONE is an exceptional employer, offering a dynamic and collaborative work environment where every employee's contribution is valued. With a strong focus on career progression, comprehensive training opportunities, and a commitment to sustainability, KONE empowers its Escalator Engineers in Scotland to thrive both professionally and personally. Enjoy competitive salaries, generous holiday allowances, and a culture that prioritises trust, respect, and recognition of good performance.
StudySmarter Expert Advice🤫
We think this is how you could land Repairs Coordinator - 12M Maternity Cover
✨Get to Know the Local Scene
Temporary roles in logistics and supply chain often rely on local connections. Visit local businesses or warehouses and introduce yourself! You'd be surprised how often work is filled through word of mouth, so put yourself out there.
✨Leverage Industry Events
Look for trade shows, logistics expos, or supply chain seminars happening in your area. These events are goldmines for networking and often feature companies looking for temporary staff. It’s a great way to make a lasting impression!
✨Be Ready to Flex Your Skills
In temporary roles, employers want people who can easily adapt. Brush up on your knowledge of inventory management systems or logistics software—anything that can show you're ready to jump in right away. It will make you stand out!
✨Apply through Our Website!
Don't forget to check our listings at StudySmarter! We often have great temporary roles in logistics and supply chain that you can apply for directly. Getting your application in through our site is a solid step towards landing your next gig!
We think you need these skills to ace Repairs Coordinator - 12M Maternity Cover
Some tips for your application 🫡
Show Off Your Logistics Know-How:When applying for a Repairs Coordinator - 12M Maternity Cover in logistics and supply chain, make sure to highlight your relevant skills such as inventory management, procurement knowledge, and experience with logistics software. Tailor your CV to show any specific projects or coursework you've completed that relate to the field—specifics matter!
Flexibility is Key:Since this is a temporary position, it's important to showcase your flexibility in your cover letter. Employers want to know that you can hit the ground running and adapt quickly to changing priorities, so share examples of previous roles where you've shown this adaptability.
Include Certifications and Training:If you have any relevant certifications like a Forklift License or training in supply chain management, make sure these are front and centre in your application. They really can set you apart in the logistics field, especially for a temporary role where employers may prefer someone who's ready to jump straight into the task at hand.
Why You Want This Role:In your cover letter, express why you're interested in this temporary position at KONE. Use it as a chance to show your enthusiasm for the logistics field and how this experience will help you grow professionally. Remember, it’s about more than just the job—show us you're keen to learn and make a difference!
How to prepare for a job interview at KONE
✨Know Your Supply Chain Basics
Brush up on fundamental supply chain concepts, like inventory management and logistics strategies. Since this is a temporary role, having a quick grasp of these basics can set you apart and show that you can hit the ground running.
✨Showcase Problem-Solving Skills
Be ready to discuss real-life scenarios where you solved logistics challenges. Interviewers love hearing how you approached issues like delays or order discrepancies, so come prepared with a couple of solid examples that highlight your critical thinking skills.
✨Stay Flexible and Open-Minded
As a temporary candidate, we need to demonstrate adaptability. Be prepared to discuss how you can quickly integrate into different teams and handle diverse tasks. This can really showcase your potential to thrive in a fast-paced environment like logistics.
✨Get Familiar with Logistics Tools
Familiarise yourself with common supply chain management software, such as SAP or Oracle. Mentioning these tools during your interview can impress your interviewer at KONE and demonstrate your readiness to engage with their systems right away.
