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- Tasks: Troubleshoot and maintain lifts, ensuring safety and reliability for customers.
- Company: Join KONE, a global leader in the lift and escalator industry.
- Benefits: Competitive salary, annual bonus, company car, and extensive health plans.
- Why this job: Make a real impact on urban mobility while developing your technical skills.
- Qualifications: Experience in lift troubleshooting and NVQ3 qualification required.
- Other info: Clear career progression and a supportive, innovative work culture.
The predicted salary is between 30000 - 42000 £ per year.
At KONE we shape the future of cities. As a global leader in the lift and escalator industry, KONE provides lifts, escalators and automatic doors, as well as solutions for maintenance and modernisation to add value to buildings throughout their life cycle.
We are looking for a Lift Technician to join our Lift Maintenance team to cover central Midlands. Primary accountability for this role is to provide quality competence support by solving complex technical issues identified on equipment and spreading technical knowledge through the organization.
Responsibilities
- Deliver timely and precise fault finding and troubleshooting of lifts on site
- Communicate with customers on site regarding day-to-day activities and updates on lift state
- Create and process cases in Kone Technical helpdesk tool, prepare quality reports after remote support and/or site visits
- Propose sales solutions to improve equipment reliability, comfort and safety, help sales in assessing the maintainability of equipment before tendering for maintenance contract
- Highlight development needs of Service engineers, improve their competence by explaining root causes and solutions of the technical issues solved
- Spread technical knowledge, provide training/coaching to engineers
- Adhere to health and safety on site at all times
Qualifications and Experience
- Previous experience in trouble shooting and fault finding of a variety of lifts
- NVQ3 qualification is required, NVQ4 is preferable. We provide opportunity to complete NVQ4 with Kone
- A full UK driver’s licence
- Excellent knowledge and implementation of Health and Safety
- Good IT skills
Benefits
- Excellent salary depending on experience
- Annual bonus up to 13.33%, target level 6.67%
- Company car
- Paid travel and overtime
- 25 Days Holiday + 8 Bank Holidays + 1 Volunteering Day
- Company Pension Scheme
- Employee Assistance Programme
- Prolonged disability insurance (PDI)
- KONE Healthcare plan, which includes unlimited GP video consultations, diagnosis, physiotherapy
- KONE dental plan
- Life Assurance
- Gym membership
- KONE Discounts and cashback platform
- Give As You Earn, which allows to make tax-efficient charity donations
- Cycle to Work Scheme
Your development matters. We offer clear career progression pathways to help you reach your full potential. You’ll have access to our learning platform, which provides a wide range of courses to develop your skills and support your ongoing growth.
This role is not eligible for visa sponsorship.
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Lift Technician in Northampton employer: KONE
Contact Detail:
KONE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lift Technician in Northampton
✨Tip Number 1
Network like a pro! Reach out to current Lift Technicians or industry professionals on LinkedIn. Ask them about their experiences at KONE and any tips they might have for landing the job.
✨Tip Number 2
Prepare for the technical interview by brushing up on your fault-finding skills. Practice explaining your troubleshooting process clearly, as communication is key in this role.
✨Tip Number 3
Show your passion for safety and innovation during interviews. KONE values health and safety, so be ready to discuss how you prioritise these in your work.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the KONE team.
We think you need these skills to ace Lift Technician in Northampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with lifts and fault finding. We want to see how your skills match up with what we’re looking for, so don’t be shy about showcasing your relevant qualifications!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the lift industry and how you can contribute to our team. Keep it friendly and professional – we love a good story!
Show Off Your Technical Skills: Since this role involves troubleshooting and technical support, make sure to mention any specific tools or software you’ve used in the past. We’re keen to know how you tackle complex issues and keep things running smoothly.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the info you need about the role and our company culture there!
How to prepare for a job interview at KONE
✨Know Your Lifts Inside Out
Make sure you brush up on your knowledge of different lift systems and troubleshooting techniques. Familiarise yourself with common issues and solutions, as well as the specific lifts KONE uses. This will show your technical competence and readiness to tackle challenges head-on.
✨Communicate Like a Pro
Since you'll be interacting with customers and colleagues, practice clear and concise communication. Prepare to discuss how you would explain complex technical issues in simple terms. This will demonstrate your ability to convey information effectively and build rapport with clients.
✨Showcase Your Safety Awareness
Health and safety is paramount in this role. Be ready to discuss your understanding of safety protocols and how you've implemented them in past experiences. Highlight any relevant training or certifications that showcase your commitment to maintaining a safe working environment.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about KONE's culture, training opportunities, and career progression. This shows your genuine interest in the company and helps you assess if it's the right fit for you.
