At a Glance
- Tasks: Build strong relationships with customers and drive sales in North & South London.
- Company: Join KONE, a leader in the lifts and escalators industry with a collaborative culture.
- Benefits: Enjoy competitive salary, 25 days holiday, private medical insurance, and flexible working.
- Other info: Be part of a supportive team focused on sustainability and personal development.
- Why this job: Make an impact by developing innovative solutions and growing customer accounts.
- Qualifications: Experience in account management and strong communication skills are essential.
The predicted salary is between 37800 - 46200 £ per year.
The Regional Account Manager is responsible for developing mutually beneficial relationships between KONE and customers which are strategic or nationally / locally important, maximising KONE's current and future share of our customer's lift business by identifying solutions and developing processes that add value to both KONE and the customer. This role will cover customers within North & South London areas.
Key Responsibilities:
- Creating and managing sales opportunities in your customer base with the account teams.
- Sharing customer knowledge and contacts to support other account team members to win business.
- Creating value propositions with clearly described benefits of KONE solutions for customer's needs.
- Accountable for national or frame agreements and managing the customer's contract portfolio.
- Developing the profitability of the customers' business with KONE according to the account plan.
- Developing market intelligence and customer insight to develop credibility and a competitive advantage.
- Canvassing new business whilst ensuring you retain and grow existing accounts.
- Negotiating and renewing contracts.
- Collaborating with operational service teams to help coordinate service completions on a weekly, monthly, and annual basis.
Skills and experience required:
- Experience in Account Management is essential.
- A Sales background is desirable.
- Mastering customer contacts, presentations, and negotiations, closing deals, tendering process, aftersales activities, and good knowledge of contractual and financial terms.
- Good influencing skills.
- Experience in maintaining and developing existing customer accounts.
- Ability to communicate features, advantages, benefits, and value to different customers' needs.
- Ability to build rapport and collaborate with others within KONE and externally and drive performance / delivery.
- Aptitude in networking and building relationships.
- Adaptability and strong problem-solving skills.
- Effective communication skills together with good written and spoken English.
- Preference for Salesforce, SAP knowledge is desirable.
- Proficiency with Microsoft Office and CRM systems.
What KONE can offer:
- We offer a competitive salary, 25 days holiday and additional Bank Holidays, 1 paid Volunteering Day, Company Pension Scheme, Quarterly Commission, Car/Travel Allowance, Private Medical Insurance, Dental Plan, Gymflexi Membership, Life Assurance, PDI, Development opportunities and development reviews to help you achieve your professional goals.
- Endless support from experienced leaders within the lifts and escalator industry, Kone Discounts, 24/7 GP Support & Wellbeing Access, Hybrid Flexible Working.
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and daily practice. We follow ethical business practices and seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognised. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Location: London
Type: Full time
Regional Account Manager - Field based in London employer: KONE
KONE is an exceptional employer that prioritises employee growth and well-being, offering a competitive salary alongside generous benefits such as 25 days of holiday, private medical insurance, and a commitment to sustainability. Our innovative and collaborative work culture fosters trust and respect among colleagues, ensuring that every team member's contributions are valued and recognised. With endless support from experienced leaders and opportunities for professional development, KONE is dedicated to helping you achieve your career aspirations while maintaining a healthy work-life balance in the vibrant city of London.
