At a Glance
- Tasks: Drive revenue growth and build strategic partnerships with key clients.
- Company: Join KONE, a leader in the lifts and escalators industry.
- Benefits: Competitive salary, 25 days holiday, private medical insurance, and gym membership.
- Other info: Enjoy endless support from industry leaders and great career development opportunities.
- Why this job: Make an impact by managing high-value accounts and driving business success.
- Qualifications: 5+ years in Account Management or Business Development required.
The predicted salary is between 50000 - 60000 € per year.
The Key Account Manager is responsible for driving revenue growth, retention, and strategic partnerships between KONE and our customers at a senior level. This role serves as the main point of contact, negotiating complex contracts, leading long-term account strategies, and overseeing client satisfaction to maximise profitability with lifts and escalators.
Key Responsibilities:
- Identify, pursue, and close new business opportunities (cross-selling/upselling) within existing accounts.
- Create and manage sales leads and opportunities in your customer base with the account teams.
- Share customer knowledge and contacts to support other account team members to win business.
- Create value propositions with clearly described benefits of KONE solutions for customer’s needs.
- Accountable for national or frame agreements and managing the customer’s contract portfolio.
- Develop the profitability of the customers’ business with KONE according to the account plan.
- Develop market intelligence and customer insight to develop credibility and a competitive advantage.
- Canvass new business whilst ensuring you retain and grow existing accounts.
- Negotiate and renew contracts.
- Collaborate with operational service teams to help coordinate service completions on a weekly, monthly, and annual basis.
Skills and Experience Required:
- Minimum 5 years’ experience in Account Management or Business Development is essential.
- Ability to develop high-level relationships between the customers' companies at a senior level and deal with escalations.
- A Sales background is desirable.
- Demonstrated success in managing high-value portfolios and achieving revenue targets.
- Strong analytical skills to analyse complex business problems and develop effective, long-term solutions.
- Mastering customer contacts, presentations, and negotiations, closing deals, tendering process, aftersales activities, and good knowledge of contractual and financial terms.
- Experience in maintaining and developing existing customer accounts.
- Ability to communicate features, advantages, benefits, and value to different customers’ needs and tailor KONE solutions accordingly.
- Ability to build rapport and collaborate with others within KONE and externally and drive performance/delivery.
- Aptitude in networking and building relationships at all levels.
- Adaptability and strong problem-solving skills.
- Effective communication skills together with good written and spoken English.
- Preference for Salesforce, SAP knowledge is desirable.
- Good IT skills.
What KONE can offer:
- Competitive salary
- 25 days holiday and additional Bank Holidays
- 1 paid Volunteering Day
- Company Pension Scheme
- Bonus
- Private Medical Insurance
- PDI
- Dental Health Insurance
- GymFlex Membership
- Development opportunities and development reviews to help you achieve your professional goals
- Endless support from experienced leaders within the lifts industry
- KONE Discounts
- 24/7 GP Support
Key Account Manager employer: KONE
KONE is an exceptional employer that prioritises employee growth and well-being, offering a competitive salary alongside generous benefits such as 25 days of holiday, private medical insurance, and development opportunities tailored to your professional aspirations. Our collaborative work culture fosters strong relationships and support from experienced leaders in the lifts industry, ensuring you thrive in your role as a Key Account Manager while contributing to meaningful partnerships with our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Key Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with industry professionals on LinkedIn or at events. The more people you know, the better your chances of landing that Key Account Manager role.
✨Tip Number 2
Prepare for those interviews by researching KONE inside out. Understand their products and services, and think about how you can create value for their customers. Show them you’re the perfect fit!
✨Tip Number 3
Practice your negotiation skills! As a Key Account Manager, you'll need to negotiate contracts and close deals. Role-play with a friend or mentor to build your confidence before the real deal.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Key Account Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Key Account Manager role. Highlight your experience in account management and business development, and show how your skills align with KONE's needs. We want to see how you can drive revenue growth and build strategic partnerships!
Showcase Your Achievements:When detailing your work history, focus on specific achievements that demonstrate your ability to manage high-value portfolios and meet revenue targets. Use numbers and examples to illustrate your success – we love a good success story!
Communicate Clearly:Your written application should reflect your strong communication skills. Keep it clear and concise, and make sure to proofread for any typos or errors. We appreciate attention to detail, especially when it comes to client communications!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining the KONE team!
How to prepare for a job interview at KONE
✨Know Your Numbers
As a Key Account Manager, you'll need to demonstrate your ability to drive revenue growth. Brush up on your past achievements and be ready to discuss specific figures, like how much you increased sales or retained clients. This will show that you understand the importance of metrics in your role.
✨Master the Art of Negotiation
Negotiating complex contracts is a big part of this job. Prepare by reviewing common negotiation tactics and think about how you can apply them in real scenarios. Practise articulating your value propositions clearly, so you can effectively communicate the benefits of KONE's solutions to potential clients.
✨Build Rapport with Real Examples
During the interview, share stories that highlight your ability to build relationships at a senior level. Think of specific instances where you successfully managed high-value portfolios or resolved escalations. This will help the interviewers see your interpersonal skills in action.
✨Showcase Your Analytical Skills
Analytical skills are crucial for solving complex business problems. Be prepared to discuss how you've used data to inform your strategies in the past. Bring examples of how you've developed market intelligence or customer insights that led to successful outcomes, as this will demonstrate your strategic thinking.
