At a Glance
- Tasks: Build strong relationships with key customers and drive sales growth.
- Company: Join KONE, a leader in the lift and escalator industry.
- Benefits: Enjoy competitive salary, 25 days holiday, and hybrid working options.
- Why this job: Make a real impact by developing innovative solutions for customers.
- Qualifications: Experience in account management and strong communication skills required.
- Other info: Collaborative culture focused on sustainability and personal development.
The predicted salary is between 28800 - 48000 £ per year.
Purpose
The Key Account Manager is responsible in developing mutually beneficial relationships between KONE and customers which are strategic or nationally / locally important and in which also maximizes KONE’s current and future share of customer’s lift and escalator business by identifying solutions and developing processes that add value to both KONE and the customer.
Key Responsibilities
- Creating and managing sales opportunities in your customer base with the account teams.
- Sharing customer knowledge and contacts to support other account team members to win business.
- Creating value propositions with clearly described benefits of KONE solutions for customer’s needs.
- Accountable for national or frame agreements and managing the customer’s contract portfolio.
- Developing the profitability of the customers’ business with KONE according to the account plan.
- Developing market intelligence and customer insight to develop credibility and a competitive advantage.
- Canvassing new business whilst ensuring you retain and grow existing accounts.
- Negotiating and re-new contracts.
- Collaborating with operational service teams to help coordinate service completions on a weekly, monthly, and annual basis.
Skills and experience required
- Experience in Account Management is essential (especially within major accounts).
- A Sales background is desirable.
- Mastering customer contacts, presentations, and negotiations, closing deals, tendering process, aftersales activities, and good knowledge of contractual and financial terms
- Experience in maintaining and developing existing customer accounts.
- Ability to communicate features advantages, benefits and value to different customers’ needs.
- Ability to build rapport and collaborate with others within KONE and externally and drive performance / delivery.
- Aptitude in networking and building relationships.
- Adaptability and strong problem-solving skills.
- Effective communication skills together with good written and spoken English.
- Preference for Salesforce, SAP knowledge is desirable.
- Good IT skills
What KONE can offer
We offer a Competitive Salary, 25 days holiday and 8 additional Bank Holidays, 1 Volunteering Day, Pension Scheme, Development opportunities and development reviews to help you achieve your professional goals. Endless support from experienced leaders within the lift & escalators industry, Bonus, GymFlexi Membership, Dental Insurance, Private Medical Insurance, Car, Kone Discounts, Prolonged Disability Insurance (PDI),Long Service Awards, Hybrid Working, 24/7 GP Support & Wellbeing Access.
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on www.kone.com/careers
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Key Account Manager employer: KONE
Contact Detail:
KONE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. The more connections you make, the better your chances of landing that Key Account Manager role.
✨Tip Number 2
Practice your pitch! You need to be able to communicate your value clearly and confidently. Think about how your skills align with what KONE is looking for and prepare to showcase that in conversations. Role-play with a friend or in front of a mirror if you have to!
✨Tip Number 3
Research, research, research! Know KONE inside out. Understand their products, values, and recent news. This will not only help you in interviews but also show that you’re genuinely interested in the company and the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about wanting to join KONE. Don’t forget to follow up after applying; a little persistence can go a long way!
We think you need these skills to ace Key Account Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Key Account Manager role. Highlight your experience in account management and how it aligns with KONE's goals. We want to see how you can bring value to our team!
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your past experiences that showcase your ability to build relationships, negotiate contracts, and develop market intelligence. This is your chance to shine!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon unless it's relevant. We appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company culture there!
How to prepare for a job interview at KONE
✨Know Your Accounts
Before the interview, dive deep into the accounts you’ll be managing. Understand their business models, challenges, and how KONE can provide solutions. This will show your potential employer that you're proactive and genuinely interested in their clients.
✨Master Your Value Propositions
Be ready to articulate clear value propositions for KONE’s solutions. Think about how these can specifically address the needs of different customers. Practising this will help you communicate effectively during the interview and demonstrate your understanding of customer-centric sales.
✨Showcase Your Networking Skills
Prepare examples of how you've successfully built relationships in previous roles. Highlight your ability to collaborate with teams and negotiate contracts. This will illustrate your capability to thrive in a role that requires strong interpersonal skills.
✨Be Ready for Problem-Solving Scenarios
Expect questions that assess your problem-solving abilities. Prepare to discuss past challenges you've faced in account management and how you overcame them. This will showcase your adaptability and critical thinking, which are key for a Key Account Manager.