We have an exciting opportunity for an Improver to join our Heathrow team. This role is ideal for someone looking to kick‑start your career in the escalators industry with a global leader. You'll work alongside experienced engineers, gaining hands‑on experience, technical knowledge, and industry qualifications while supporting the maintenance and repair of equipment at one of the UK's busiest and most dynamic locations. At KONE, we invest in our people - this is your chance to build a long‑term career with excellent development and progression opportunities.What You’ll Be Doing
- Supporting qualified escalator engineers with the maintenance, servicing, and repair of escalators across Heathrow
- Assisting with fault finding and troubleshooting to ensure equipment remains safe and reliable
- Carrying out routine inspections and preventative maintenance under supervision
- Working in line with KONE safety standards and Heathrow airport procedures
- Building strong relationships with customers and on‑site stakeholders
- Developing your skills through structured training and on‑the‑job coaching
- Accurately recording work using KONE digital tools and systems
A strong interest in engineering and a desire to build a career in the escalator industry - Part-qualified (e.g., working towards NVQ Level 3 or equivalent) - preferred
- Some mechanical/electrical experience or relevant qualification - advantageous
- A proactive, hands‑on approach with willingness to learn
- Good communication skills and a customer‑focused mindset
- Ability to work effectively in a team within a fast‑paced airport environment
- Full UK driving licence
- Flexibility to work the 4 on 4 off, 6am-6pm shift pattern and meet airport security requirements
25 days holiday and 8 additional Bank Holidays, 1 volunteering day, Pension Scheme, Development opportunities and development reviews to help you achieve your professional goals. Endless support from experienced leaders within the lift and escalator industry, Bonus, Dental Insurance, Medical Insurance, GymFlex Membership, Kone Discounts, 24/7 GP Support & Wellbeing Access and hybrid working.
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Escalator Improver (Heathrow - Day shift) in Hatton employer: KONE
KONE is an exceptional employer that prioritises employee growth and well-being, offering a competitive salary alongside generous benefits such as 25 days of holiday, private medical insurance, and a commitment to sustainability. Our innovative and collaborative work culture fosters trust and respect among colleagues, ensuring that every team member's contributions are valued and recognised. With endless support from experienced leaders and opportunities for professional development, KONE is dedicated to helping you achieve your career aspirations while maintaining a healthy work-life balance in the vibrant city of London.
