At a Glance
- Tasks: Support sales by providing technical expertise and developing tailored solutions for customers.
- Company: Join KONE, a leader in innovative lift and escalator solutions.
- Benefits: Enjoy competitive salary, 25 days holiday, hybrid work, and wellness support.
- Other info: Embrace a culture of sustainability, respect, and personal growth.
- Why this job: Make a real impact in engineering while collaborating with industry experts.
- Qualifications: Engineering background and project management skills are essential.
The predicted salary is between 40000 - 50000 £ per year.
The CSE Solution Engineer provides technical support to the sales team to develop, sell and successfully implement KONE products and service solutions that meet customer's needs.
Responsibilities
- Own the order handling process: define specifications, details, dimensions, CAD and layout drawings, estimate installation and delivery times and costs.
- Manage customer technical questions and support the Sales and Operations teams with all technical issues.
- Analyze customer technical needs and develop proposals that outline how KONE products and services can provide clear solutions.
- Act as customer contact for technical questions and participate in planning/specification meetings with contractors, architects and owners.
- Attend meetings and coordinate with the project design team (developers, architects, main contractors and structural/consulting engineers).
- Provide technical and costing support for the sales process and coordinate specifications and delivery times with the supply line, sourcing or local subcontractors.
- Ensure proposed solutions meet codes, regulations and safety requirements and control costs for each project.
- Provide all in‑house engineering and technical advice across the product and process range.
- Carry out traffic analysis as required.
- Conduct technical site surveys, organize the order process and documentation and create a project plan to keep the project on schedule.
- Manage drawings and related documents, specify materials for KONE and local suppliers, and adjust specifications based on contracts and variations.
- Organize purchasing of required materials, conduct site inspections and complete the handover process to the Operations team.
- Maintain adherence to company ISO procedures.
Qualifications
- Engineering/technical background: Diploma/Degree in mechanical engineering or equivalent lift engineering experience.
- Project management experience.
- Excellent communication skills and strong customer focus with attention to detail.
- Basic Auto CAD experience (training provided). Revit & Navisworks experience desirable.
- IT literacy and fluent in Microsoft Office 365.
- Previous elevator industry experience and capability to survey and assess existing equipment preferable.
- Enthusiastic about engineering and eager to learn.
Benefits & Culture
- Competitive salary
- 25 days holiday plus 8 additional bank holidays and 1 volunteering day
- Pension scheme
- Development opportunities and development reviews
- Endless support from experienced leaders in the lifts and escalators industry
- Bonus, dental plan, private medical insurance, Gym Flexi membership, KONE discounts
- Hybrid working and 24/7 GP support & wellbeing access
- Innovative and collaborative working culture valuing each individual
- Employee engagement focus and encouragement of idea sharing
- Sustainability integrated into daily practice
- Ethical business practices and a respectful, high‑performance environment
- Opportunities to achieve career and personal goals for a healthy and balanced life
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual.
Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas.
Sustainability is an integral part of our culture and the daily practice.
We follow ethical business practices and we seek to develop a culture of working together where co‑workers trust and respect each other and good performance is recognized.
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CSE Solution Engineer employer: KONE
KONE is an exceptional employer, offering a dynamic and collaborative work environment where every employee's contribution is valued. With a strong focus on career progression, comprehensive training opportunities, and a commitment to sustainability, KONE empowers its Escalator Engineers in Scotland to thrive both professionally and personally. Enjoy competitive salaries, generous holiday allowances, and a culture that prioritises trust, respect, and recognition of good performance.
StudySmarter Expert Advice🤫
We think this is how you could land CSE Solution Engineer
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time CSE Solution Engineer role you’re after at KONE.
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at KONE a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at KONE.
✨Apply Through Company Websites
When you spot a role like CSE Solution Engineer at KONE, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace CSE Solution Engineer
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like CSE Solution Engineer, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at KONE a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to KONE specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at KONE
✨Brush Up on Core Engineering Principles
Before heading into the interview with KONE, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like KONE want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
