At a Glance
- Tasks: Lead a dynamic team to manage key accounts and drive profitable growth.
- Company: Join a forward-thinking company focused on innovation and customer success.
- Benefits: Enjoy a competitive salary, pension scheme, private medical insurance, and hybrid working.
- Other info: Collaborative culture with opportunities for personal and professional growth.
- Why this job: Shape the future of national accounts while influencing major customers and driving change.
- Qualifications: Proven leadership in key accounts with strong negotiation and relationship-building skills.
The predicted salary is between 72000 - 88000 £ per year.
Overview
Senior leader responsible for shaping the National Accounts portfolio across Great Britain.
You will lead a high‑performing team to retain customers, drive profitable growth, and expand strategic account relationships.
You’ll combine leadership with commercial acumen to negotiate and secure contracts while aligning cross‑functional delivery.
This role offers scope to influence major customers and leverage Modernisation opportunities within KONE’s solutions suite.
You will work in a collaborative, growth‑minded culture with regional visibility and travel.
- Pay / Benefits
- competitive salary
- Company Pension Scheme
- Private Medical Insurance
- Bonus
- Hybrid Working
- Wellbeing Access
Responsibilities
- Lead and develop a team of 10 Key Account Managers and support staff
- Foster a high‑performance, customer‑focused culture and manage performance and succession planning
- Maintain senior relationships with strategic national accounts and lead contract negotiations
- Escalate and resolve significant customer issues and protect existing relationships
- Drive profitable growth through retention and new business, collaborating with regional teams
- Identify opportunities to expand engagement across KONE’s solutions portfolio, incl. Modernisation
- Develop and execute strategies to grow the National Accounts portfolio and secure new opportunities
- Build external networks to create business opportunities and support long‑term growth
- Key requirements
- Senior National Accounts/Key Accounts/Strategic Accounts leadership experience
- Experience leading customer‑facing teams
- Strong commercial acumen with excellent negotiation and influencing skills
- Proven track record in growth and customer retention
- Strong stakeholder management and relationship building
- Experience identifying and converting new business opportunities
- Excellent problem‑solving skills for complex customer situations
- Industry experience is advantageous but not essential
- leadership
- negotiation
- stakeholder management
- commercial acumen
- contract development and negotiation
- account management
Head of Key Accounts in Clapham employer: KONE
KONE is an exceptional employer that prioritises employee growth and well-being, offering a competitive salary alongside generous benefits such as 25 days of holiday, private medical insurance, and a commitment to sustainability. Our innovative and collaborative work culture fosters trust and respect among colleagues, ensuring that every team member's contributions are valued and recognised. With endless support from experienced leaders and opportunities for professional development, KONE is dedicated to helping you achieve your career aspirations while maintaining a healthy work-life balance in the vibrant city of London.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Key Accounts in Clapham
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Head of Key Accounts at KONE, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including KONE. Tailor your message to explain why you’re drawn to them and how you can contribute as a Head of Key Accounts. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Head of Key Accounts in Clapham
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for KONE:When writing your cover letter, make sure to tailor your message specifically for KONE. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at KONE
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show KONE that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show KONE that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with KONE’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
