Customer Service Dispatcher - Hybrid Role in City of London

Customer Service Dispatcher - Hybrid Role in City of London

City of London Full-Time On-site
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KONE in City of London is seeking a Customer Service Coordinator/Dispatcher to be the main contact for customers regarding service needs and jobs in progress. Permanent, Monday–Friday, 08:30–17:00, with hybrid working.

You will welcome customers, handle calls and emails, book jobs, dispatch engineers, and support Supervisors with open-call tracking and regional reports. A strong English communication style and problem-solving skills are essential.

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Customer Service Dispatcher - Hybrid Role in City of London employer: KONE

KONE is an exceptional employer that prioritises employee growth and well-being, offering a competitive salary alongside generous benefits such as 25 days of holiday, private medical insurance, and a commitment to sustainability. Our innovative and collaborative work culture fosters trust and respect among colleagues, ensuring that every team member's contributions are valued and recognised. With endless support from experienced leaders and opportunities for professional development, KONE is dedicated to helping you achieve your career aspirations while maintaining a healthy work-life balance in the vibrant city of London.

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Contact Details:

KONE Recruitment Team