The Business Development & Offering Specialist supports Maintenance Offering and Sales Development Manager in developing and implementing a maintenance sales approach and offering in a frontline. You will analyse related KPIs, propose improvement actions, support the rollout of KW programs and train sales teams in the usage of sales‑ and sales management tools.
Key Responsibilities
- Analyses maintenance offering and pricing data and KPIs
- Identifies and proposes concrete improvement actions based on analysis
- Maintains sales and tendering tools and price lists
- Trains sales teams in usage of sales-, tendering and sales management tools
- Supports sales teams in optimizing dimensioning by sales role and in assigning clear responsibilities for each sales team member, given local business characteristics (e.g. LIS-base, customers by group and segment, renegotiation and conversion volumes, claims etc.)
- Supports sales teams in analyzing internal and external data for sales planning and in completing high‑quality sales plans
- Collects feedback and competitor data from their market
- Contributes to local offering and pricing development
- Supports in coordinating Unit’s improvement activities and development programs
- Supports in rollout of KONE Way (internal projects) sales programs
- Supports in implementation, ramp‑up and ramp‑downs of products and new releases
- Supports in marketing activities and campaigns and in creation of material for Sales Managers and Salespersons in defining, specifying and communicating KONE benefits and advantages of maintenance offering
- Supports in demand planning and forecasting from frontlines to supply lines (repairs & spares)
Key skills & experiences
- Experience in business performance management is desirable
- Experience in sales / sales management is essential
- Industry, construction or relevant other B2B environment is desirable
- Contract experience
- Project management experience
- Experience in presenting
- CRM experience (Salesforce)
- Excel (Intermediate-Advanced)
- Able to prioritize / attention to detail
- Data driven
- Fluent in written and spoken English
- Collaborative team player
Please be informed that within the business the job title will be: Unit Offering and Sales Development Specialist
Business Development & Offering Specialist employer: KONE
KONE is an exceptional employer, offering a dynamic and collaborative work environment where every employee's contribution is valued. With a strong focus on career progression, comprehensive training opportunities, and a commitment to sustainability, KONE empowers its Escalator Engineers in Scotland to thrive both professionally and personally. Enjoy competitive salaries, generous holiday allowances, and a culture that prioritises trust, respect, and recognition of good performance.
