At a Glance
- Tasks: Drive sales growth by managing inquiries and creating leads in Salesforce.
- Company: Join KONE, a leader in lifts and escalators with a collaborative culture.
- Benefits: Competitive salary, 25 days holiday, gym membership, and professional development opportunities.
- Other info: Enjoy a supportive environment with room for growth and a focus on sustainability.
- Why this job: Be part of a dynamic team enhancing customer experiences and driving sales initiatives.
- Qualifications: Sales support experience, excellent communication skills, and a proactive mindset.
The predicted salary is between 30000 - 40000 £ per year.
We’re looking for a proactive and detail-oriented Sales Support to join our team and play a key role in driving sales pipeline growth. This role is ideal for someone who thrives in a fast-paced environment, enjoys customer interaction, and has a talent for identifying sales opportunities that convert.
Key Responsibilities:
- Manage inbound inquiries, homepage leads, and external partner referrals
- Create and process sales leads and opportunities in Salesforce, ensuring accurate data entry and timely follow-up
- Schedule appointments and coordinate with sales teams to maximise conversion
- Proactively contact existing customers to uncover new business potential
- Qualify and transfer sales opportunities into Salesforce for action by field teams
Key Experiences & Skills:
- Sales support & admin experience
- Cold calling experience
- Excellent communication and organisational skills
- Experience in lead generation, customer service, or inside sales
- Familiarity with CRM systems (Salesforce preferred)
- A proactive mindset and ability to work independently
- Collaborative team player
- Attention to detail and a commitment to delivering high-quality work
Why Join Us?
- Be part of a collaborative team driving customer experience excellence
- Opportunity to contribute to strategic sales initiatives
- Supportive environment with room for growth and development
What KONE can offer:
We offer a competitive salary, 25 days holiday and 8 additional bank holidays, 1 volunteering day, pension scheme, development opportunities, and development reviews to help you achieve your professional goals. Endless support from experienced leaders within the lifts & escalator industry, quarterly commission, GymFlexi membership, dental insurance, medical plan, KONE discounts, prolonged disability insurance (PDI), long service awards, hybrid working, 24/7 GP support & wellbeing access.
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and daily practice. We follow ethical business practices and seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognised. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Sales Support at KONE in Birmingham employer: KONE
KONE is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for individuals seeking meaningful employment in sales support. With a strong focus on employee growth, KONE offers extensive development opportunities, competitive benefits including a generous holiday allowance, and a commitment to sustainability and ethical practices. Join us in a supportive environment where your contributions are valued, and you can thrive both professionally and personally.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support at KONE in Birmingham
✨Tip Number 1
Get to know KONE and its culture! Research the company values and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your pitch! Be ready to explain how your skills in sales support and customer interaction can drive their sales pipeline growth. Keep it concise and engaging, just like a good sales call.
✨Tip Number 3
Network like a pro! Reach out to current or former KONE employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Sales Support role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the KONE team and ready to contribute to their success.
We think you need these skills to ace Sales Support at KONE in Birmingham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Sales Support role. Highlight your relevant experience in sales support, admin tasks, and any CRM systems you've used, like Salesforce. We want to see how you fit into our team!
Show Off Your Communication Skills:Since this role involves a lot of customer interaction, it's crucial to demonstrate your excellent communication skills. Use clear and concise language in your application, and maybe even share an example of how you've successfully engaged with customers in the past.
Be Proactive!:We love a proactive mindset! In your application, mention instances where you've taken the initiative to identify sales opportunities or improve processes. This will show us that you're ready to hit the ground running in our fast-paced environment.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our awesome team at KONE!
How to prepare for a job interview at KONE
✨Know Your Sales Stuff
Make sure you brush up on your sales support knowledge, especially around lead generation and CRM systems like Salesforce. Be ready to discuss how you've successfully managed inquiries or converted leads in the past.
✨Show Off Your Communication Skills
Since this role involves a lot of customer interaction, practice articulating your thoughts clearly. Think about examples where your communication made a difference in a sales process or customer relationship.
✨Be Proactive in Your Approach
KONE values a proactive mindset, so come prepared with ideas on how you can identify new business opportunities. Share any experiences where you took the initiative to drive sales or improve processes.
✨Demonstrate Team Spirit
As a collaborative team player, be ready to discuss how you've worked effectively within a team. Highlight instances where you coordinated with others to maximise conversion rates or enhance customer experience.
