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- Tasks: Drive revenue growth and build strategic partnerships with key clients.
- Company: Join KONE, a leader in the lifts and escalators industry.
- Benefits: Competitive salary, 25 days holiday, private medical insurance, and development opportunities.
- Other info: Enjoy a supportive environment with endless career growth and networking opportunities.
- Why this job: Make a real impact by managing high-value accounts and driving business success.
- Qualifications: 5+ years in Account Management or Business Development with strong analytical skills.
The predicted salary is between 50000 - 60000 £ per year.
The Key Account Manager is responsible for driving revenue growth, retention, and strategic partnerships between KONE and our customers at a senior level. This role serves as the main point of contact, negotiating complex contracts, leading long-term account strategies, and overseeing client satisfaction to maximise profitability with lifts and escalators.
Key Responsibilities:
- Identify, pursue, and close new business opportunities (cross-selling/upselling) within existing accounts.
- Create and manage sales leads and opportunities in your customer base with the account teams.
- Share customer knowledge and contacts to support other account team members to win business.
- Create value propositions with clearly described benefits of KONE solutions for customer’s needs.
- Accountable for national or frame agreements and managing the customer’s contract portfolio.
- Develop the profitability of the customers’ business with KONE according to the account plan.
- Develop market intelligence and customer insight to develop credibility and a competitive advantage.
- Canvass new business whilst ensuring you retain and grow existing accounts.
- Negotiate and renew contracts.
- Collaborate with operational service teams to help coordinate service completions on a weekly, monthly, and annual basis.
Skills and Experience Required:
- Minimum 5 years’ experience in Account Management or Business Development is essential.
- Ability to develop high-level relationships between the customers' companies at a senior level and deal with escalations.
- A Sales background is desirable.
- Demonstrated success in managing high-value portfolios and achieving revenue targets.
- Strong analytical skills to analyse complex business problems and develop effective, long-term solutions.
- Mastering customer contacts, presentations, and negotiations, closing deals, tendering process, aftersales activities, and good knowledge of contractual and financial terms.
- Experience in maintaining and developing existing customer accounts.
- Ability to communicate features, advantages, benefits, and value to different customers’ needs and tailor KONE solutions accordingly.
- Ability to build rapport and collaborate with others within KONE and externally and drive performance/delivery.
- Aptitude in networking and building relationships at all levels.
- Adaptability and strong problem-solving skills.
- Effective communication skills together with good written and spoken English.
- Preference for Salesforce, SAP knowledge is desirable.
- Good IT skills.
What KONE can offer:
- Competitive salary
- 25 days holiday and additional Bank Holidays
- 1 paid Volunteering Day
- Company Pension Scheme
- Bonus
- Private Medical Insurance
- PDI
- Dental Health Insurance
- GymFlex Membership
- Development opportunities and development reviews to help you achieve your professional goals
- Endless support from experienced leaders within the lifts industry
- KONE Discounts
- 24/7 GP Support
Key Account Manager in Bedford employer: KONE
Contact Detail:
KONE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager in Bedford
✨Tip Number 1
Network like a pro! Get out there and connect with industry professionals on LinkedIn or at events. The more people you know, the better your chances of landing that Key Account Manager role.
✨Tip Number 2
Practice your pitch! Be ready to talk about how you can drive revenue growth and build strategic partnerships. Tailor your message to show how your experience aligns with KONE's needs.
✨Tip Number 3
Showcase your success stories! Prepare examples of how you've managed high-value portfolios and achieved targets. This will help you stand out during interviews and demonstrate your value.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining the KONE team.
We think you need these skills to ace Key Account Manager in Bedford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Key Account Manager role. Highlight your experience in account management and business development, and show how your skills align with KONE's needs. We want to see how you can drive revenue growth and build strategic partnerships!
Showcase Your Achievements: Don’t just list your responsibilities; share your successes! Use specific examples of how you've managed high-value portfolios or achieved revenue targets in the past. This will help us understand the impact you've made in previous roles.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon unless it's relevant to the role. We appreciate a well-structured application that’s easy to read and gets straight to the good stuff!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be set!
How to prepare for a job interview at KONE
✨Know Your Numbers
As a Key Account Manager, you'll need to demonstrate your ability to drive revenue growth. Brush up on your past sales figures and be ready to discuss how you've met or exceeded targets. This will show your potential employer that you can deliver results.
✨Master the Art of Negotiation
Negotiating complex contracts is a big part of this role. Prepare by reviewing common negotiation tactics and think of examples from your experience where you successfully closed deals. Being able to articulate your approach will impress the interviewers.
✨Showcase Your Relationship-Building Skills
Building rapport with clients is crucial. Think of specific instances where you've developed strong relationships with senior-level stakeholders. Be ready to share these stories to highlight your networking abilities and how they benefited your previous employers.
✨Understand KONE's Solutions
Familiarise yourself with KONE's products and services, especially lifts and escalators. Be prepared to discuss how you would create value propositions tailored to customer needs. This shows that you're not just interested in the role but also in the company and its offerings.