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For Companies At a Glance
- Tasks: Drive revenue growth and build strategic partnerships with clients in the lifts and escalators industry.
- Company: Join KONE, a leader in innovative and collaborative workplace culture.
- Benefits: Enjoy competitive salary, 25 days holiday, private medical insurance, and hybrid working options.
- Other info: Be part of a supportive team focused on sustainability and employee engagement.
- Why this job: Make a real impact by managing high-value accounts and developing long-term client relationships.
- Qualifications: 5+ years in Account Management or Business Development with strong analytical and communication skills.
The predicted salary is between 50000 - 65000 £ per year.
The Key Account Manager is responsible for driving revenue growth, retention, and strategic partnerships between KONE and our customers at a senior level and serve as the main point of contact, negotiating complex contracts, leading long-term account strategies, and overseeing client satisfaction to maximise profitability with lifts and escalators.
Responsibilities
- Identify, pursue, and close new business opportunities (cross-selling/upselling) within existing accounts.
- Creating and managing sales leads and opportunities in your customer base with the account teams.
- Sharing customer knowledge and contacts to support other account team members to win business.
- Creating value propositions with clearly described benefits of KONE solutions for customer's needs.
- Accountable for national or frame agreements and managing the customer's contract portfolio.
- Developing the profitability of the customers' business with KONE according to the account plan.
- Developing market intelligence and customer insight to develop credibility and a competitive advantage.
- Canvassing new business whilst ensuring you retain and grow existing accounts.
- Negotiating and renewing contracts.
- Collaborating with operational service teams to help coordinate service completions on a weekly, monthly, and annual basis.
Qualifications
- Minimum 5-years' experience in Account Management or Business Development is essential.
- Ability to develop high level relationships between customer companies at a senior level and deal with escalations.
- A sales background is desirable.
- Demonstrated success in managing high-value portfolios and achieving revenue targets.
- Strong analytical skills to analyze complex business problems and develop effective, long-term solutions.
- Mastery of customer contacts, presentations, negotiations, closing deals, tendering process, after-sales activities, and good knowledge of contractual and financial terms.
- Experience in maintaining and developing existing customer accounts.
- Ability to communicate features, advantages, benefits, and value to different customer needs and tailor KONE solutions accordingly.
- Ability to build rapport and collaborate with others within KONE and externally and drive performance and delivery.
- Aptitude in networking and building relationships at all levels.
- Adaptability and strong problem-solving skills.
- Effective communication skills together with good written and spoken English.
- Preference for Salesforce or SAP knowledge is desirable.
- Good IT skills.
Benefits
We offer a competitive salary, 25 days holiday and additional Bank Holidays, a paid Volunteering Day, Company Pension Scheme, Bonus, Private Medical Insurance, PDI, Dental Health Insurance, GymFlex Membership, development opportunities and development reviews to help you achieve your professional goals. Endless support from experienced leaders within the lifts industry, Kone Discounts, 24/7 GP Support & Wellbeing Access, and Hybrid Working.
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Account Manager employer: KONE
Contact Detail:
KONE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with industry professionals on LinkedIn or at events. The more people you know, the better your chances of landing that Account Manager role.
✨Tip Number 2
Show off your skills in real-time! Consider setting up informational interviews or coffee chats with current Account Managers. This not only helps you learn but also puts you on their radar for future opportunities.
✨Tip Number 3
Tailor your pitch! When you get the chance to speak with potential employers, make sure to highlight your experience in managing high-value portfolios and your knack for building relationships. Make it clear how you can drive revenue growth for them.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented individuals who can help us grow. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Account Manager role. Highlight your experience in driving revenue growth and managing high-value portfolios. We want to see how you've tackled similar challenges before!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your understanding of KONE's values and how you can contribute to our innovative culture. Let us know why you're the perfect fit for this role.
Showcase Your Achievements: Quantify your successes! Whether it's closing deals or developing strategic partnerships, we love numbers. Share specific examples that demonstrate your ability to meet and exceed revenue targets.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at KONE
✨Know Your Numbers
As an Account Manager, you'll need to demonstrate your ability to drive revenue growth. Be prepared to discuss specific figures from your past experiences, such as sales targets you've met or exceeded, and how you achieved them. This shows you understand the importance of metrics in account management.
✨Master the Art of Negotiation
Negotiating complex contracts is a key part of the role. Brush up on your negotiation skills before the interview. Think of examples where you've successfully negotiated terms that benefited both parties. This will highlight your capability to handle high-stakes discussions.
✨Showcase Your Relationship-Building Skills
Building rapport with clients is crucial. Prepare to share stories about how you've developed long-term relationships with customers. Highlight any strategies you've used to maintain these connections, as this will demonstrate your ability to foster trust and collaboration.
✨Understand KONE's Solutions
Familiarise yourself with KONE's products and services, especially how they meet customer needs. Be ready to discuss how you would create value propositions tailored to different clients. This shows you're not just interested in the role but also invested in the company's mission.